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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Philips Pinnacle 3 Therapy Planning Software Recalled for Calculation Errors

Agency Publication Date: August 1, 2025
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Summary

Philips Medical Systems (Cleveland) Inc has recalled 149 serial numbers of its Pinnacle 3 with TumorLOC (870258) Radiation Therapy Planning System Software, version 18.0.5. The recall was initiated because a software issue can cause the system to provide incorrect calculations for the "Stopping Power Ratio" (SPR) when planning treatments. Healthcare providers should contact the manufacturer for instructions on how to handle affected systems.

Risk

The software defect may lead to incorrect dataset calculations, which could cause patients to receive inaccurate radiation doses during therapy, potentially resulting in serious medical complications or ineffective treatment.

What You Should Do

  1. This recall affects Pinnacle 3 with TumorLOC (870258) Radiation Therapy Planning System Software, version 18.0.5 with UDI (01)00884838103566.
  2. Check the software version on your planning system to determine if it is version 18.0.5. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.
  4. Contact Philips Medical Systems (Cleveland) Inc directly for further instructions regarding this software update.
  5. Call the FDA Consumer Complaint hotline at 1-888-463-6332 for additional questions regarding medical device safety.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Pinnacle 3 with TumorLOC (870258) Radiation Therapy Planning System Software
Variants: Software Version 18.0.5
Model / REF:
870258
Serial Numbers:
149 Serial Numbers
UDI:
00884838103566

Quantity affected: 149 Serial Numbers.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97309
Status: Active
Manufacturer: Philips Medical Systems (Cleveland) Inc
Sold By: hospitals; radiation therapy centers; medical clinics
Manufactured In: United States
Units Affected: 149 Serial Numbers
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.