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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Pinnacle Radiation Therapy Planning System Recalled for Software Image Error

Agency Publication Date: September 16, 2025
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Summary

Philips Medical Systems (Cleveland) Inc has recalled 810 units of its Pinnacle Radiation Therapy Planning System software due to a critical software defect. The recall includes 350 units in the United States and 460 units internationally, affecting Multimodality Simulation Workspace and various versions of Pinnacle TumorLOC. The software error can cause the "Region of Interest" (ROI) for a patient to display incorrectly when clinicians are expanding or contracting it during treatment planning, specifically when patients are positioned in Head First Prone, Feet First Supine, or Feet First Prone orientations.

Risk

This software error could lead to inaccurate radiation therapy planning. If a clinician relies on an incorrect image display to plan treatment, it could result in the patient receiving an incorrect dose of radiation or radiation being delivered to the wrong area of the body.

What You Should Do

  1. This recall involves several versions of the Pinnacle Radiation Therapy Planning System, including the Multimodality Simulation Workspace (Model 870258) and Pinnacle TumorLOC (Models 870226, 870227, 870218, and 870200).
  2. Verify if your facility is using the affected software by checking the model number and software version (14.0, 16.0.2, 16.2, 16.2.1, or 18.0.5) on your system label or digital documentation. See the Affected Products section below for the full list of affected codes.
  3. Stop using the recalled software for planning treatments involving Head First Prone (HFP), Feet First Supine (FFS), and Feet First Prone (FFP) orientations until a software correction has been implemented.
  4. Contact Philips Medical Systems (Cleveland) Inc or your authorized distributor immediately to arrange for the necessary software update or corrective action.
  5. Call the FDA at 1-888-463-6332 for additional questions regarding medical device recalls.

Your Remedy Options

📋Other Action
How to: Stop using the recalled device. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: Pinnacle Radiation Therapy Planning System: Multimodality Simulation Workspace 18.0.5
Variants: Software Version 18.0.5
Model / REF:
870258
Lot Numbers:
18.0.5
UDI:
(01)00884838103566(10)18.0.5.22236

Recall #: Z-2570-2025

Product: Pinnacle TumorLOC 16.2
Variants: Software Version 16.2
Model / REF:
870226
Lot Numbers:
16.2
UDI:
(01)00884838091122(10)16.2.0.60010
Product: Pinnacle TumorLOC 16.2.1
Variants: Software Version 16.2.1
Model / REF:
870227
Lot Numbers:
16.2.1
UDI:
(01)00884838091122(10)16.2.1.60098
Product: Pinnacle TumorLOC 16.0.2
Variants: Software Version 16.0.2
Model / REF:
870218
Lot Numbers:
16.0.2
UDI:
(01)00884838085602(10)16.0.2.60004
Product: Pinnacle TumorLOC 14.0
Variants: Software Version 14.0
Model / REF:
870200
Lot Numbers:
14.0

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 97049
Status: Active
Manufacturer: Philips Medical Systems (Cleveland) Inc
Sold By: Medical facilities; Radiation oncology centers; Hospitals
Manufactured In: United States
Units Affected: 810 (350 U.S. and 460 O.U.S.)
Distributed To: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maryland, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Hampshire, New Jersey, New Mexico, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, West Virginia

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES · Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.