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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

PHILIPS MEDICAL SYSTEMS: Spectral CT Imaging Systems Recalled for Software Labeling Error

Agency Publication Date: February 8, 2024
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Summary

Philips Medical Systems is recalling approximately 211 Spectral CT 7500 and Spectral CT on Rails imaging systems due to a software defect. In version 5.0 and 5.1.0.X, a software issue can cause all captured medical images to be incorrectly labeled. This defect affects 34 units in the United States and 177 units internationally. Because the images may not correctly identify the patient or the clinical data, there is a significant risk that a patient could receive a misdiagnosis or undergo an incorrect medical treatment. Philips initiated this recall via notification letters to affected facilities in December 2023.

Risk

The software error incorrectly labels patient images, which can lead doctors to make medical decisions based on the wrong data. This poses a risk of misdiagnosis and subsequent incorrect or unnecessary medical treatments.

What You Should Do

  1. Identify if your facility is using Spectral CT on Rails (Model 728334, Software Version 5.1.0.X) or Spectral CT 7500 (Models 728333 or 728340, Software Version 5.0).
  2. Check the device serial numbers against the affected list. For Spectral CT on Rails, check for serial number 1005. For Spectral CT 7500, check for serial numbers such as 10197, 10182, 10175, 10192, and others listed in the recall documentation.
  3. Verify the Unique Device Identifier (UDI-DI) on your equipment: 00884838103627 for Spectral CT on Rails or 00884838101111 for Spectral CT 7500.
  4. If you are a healthcare provider using these systems, exercise extreme caution when reviewing captured images and verify patient identity through secondary means until the software is updated.
  5. Contact Philips Medical Systems at their Cambridge, Massachusetts headquarters or through your local service representative to schedule a software correction or for further technical instructions.
  6. Report any adverse events or quality problems experienced with the use of this product to the FDA's MedWatch Adverse Event Reporting program.
  7. For additional questions regarding this recall, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Software correction and technical guidance

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Spectral CT on Rails: Software Version 5.1.0.X
Model / REF:
728334
UPC Codes:
00884838103627
Lot Numbers:
Serial number: 1005
Product: Spectral CT 7500: Software Version 5.0
Model / REF:
728333
UPC Codes:
00884838101111
Lot Numbers (178):
10197
10182
10175
10192
10179
10196
10180
10188
10190
10181
10183
10178
10186
10185
10199
10184
10198
10193
10187
10189
10195
10191
10194
10018
10023
10027
10062
10072
10078
10079
10080
10084
10088
10101
10104
10112
10117
10113
10116
10032
10049
10133
10140
10152
10153
10166
10170
10171
10173
10172
Product: Spectral CT 7500 China: Software Version 5.0
Model / REF:
728340
Lot Numbers:
397022
397023
397020
397024
397021
397025
397027
397031
397026
397033
397032
397030
397028
397029
397015
397016
397004
397007
397005
397002
397006
397008
397010
397003
397011
397013
397009
397012
397014
397017
397019
397018

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93798
Status: Active
Manufacturer: PHILIPS MEDICAL SYSTEMS
Sold By: Authorized Medical Device Distributors; Direct Hospital Sales
Manufactured In: United States
Units Affected: 2 products (US: 1; US: 33, OUS 177)
Distributed To: Arkansas, Arizona, Georgia, Hawaii, Indiana, Kentucky, Massachusetts, Maryland, Minnesota, New York, Ohio, Pennsylvania, Texas, West Virginia

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.