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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Fitness Equipment

Peloton Recalls Tread Treadmills Due to Risk of Injury

Agency Publication Date: May 5, 2021
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Summary

Peloton has recalled approximately 1,050 Tread treadmills (model TR02) because the large touchscreen console can become loose and fall off during use. These black treadmills were sold via invitation-only release at onepeloton.com and Peloton showrooms between November 2020 and March 2021 for about $2,495. Consumers should immediately stop using the treadmill and contact Peloton for a full refund or a free repair that secures the touchscreen.

Risk

The touchscreen on the treadmill can detach and fall, posing a risk of impact injury to the user. There have been 18 reports of the touchscreen loosening and six reports of it detaching completely, resulting in minor injuries like abrasions, cuts, and bruises outside of the U.S.

What You Should Do

  1. Immediately stop using the recalled Peloton Tread treadmill until the repair is completed or you have received a refund.
  2. Check the front of your treadmill deck for a black sticker on the end cap to confirm the model number is TR02. The unit has a 23.8-inch HD touchscreen and a non-slatted running belt.
  3. Contact Peloton at 866-679-9129 from 9 a.m. to 7 p.m. ET Monday through Friday, and 9 a.m. to 6:30 p.m. ET on weekends or online at www.onepeloton.com to choose your remedy.
  4. If you choose a repair, Peloton will provide a free inspection and repair that secures the touchscreen to the treadmill frame. If you choose a refund, Peloton is offering a full refund for a limited time.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772 or visit www.cpsc.gov.

Your Remedy Options

๐Ÿ“‹Refund, Repair

The touchscreen on the treadmill can detach and fall, posing a risk of injury to consumers.

Contact: Peloton toll-free 866-679-9129 from 9 a.m. to 7 p.m. ET Monday through Friday, and 9 a.m. to 6:30 p.m. ET on weekends or online at www.onepeloton.com and click on Product Recalls at the bottom of the page for more information.

Affected Products

Product: Peloton Tread Treadmill
Model:
TR02
Date Ranges: November 2020 - March 2021

Product Images

Recalled Peloton Tread treadmill

Recalled Peloton Tread treadmill

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 21129
Status: Active
Sold By: Limited invitation-only release online at onepeloton.com and at Peloton showrooms from November 2020 through March 2021 for about $2,495.
Manufactured In: Taiwan
Units Affected: About 1,050 (In addition, about 5,400 in Canada)
Distributed To: Nationwide
Importer: Peloton Interactive, Inc., of New York
Contact: Peloton toll-free 866-679-9129 from 9 a.m. to 7 p.m. ET Monday through Friday, and 9 a.m. to 6:30 p.m. ET on weekends or online at www.onepeloton.com and click on Product Recalls at the bottom of the page for more information.
Agency Last Updated: May 5, 2021

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response