Pella Corporation has recalled about 12,000 Architect Series venting wood and aluminum-clad casement windows because the window sash can detach from the frame and fall. This recall includes four specific types of custom-made windows sold nationwide from January 2021 through July 2023. One incident of a sash detaching and falling has been reported, although no injuries have occurred to date. Consumers should immediately stop opening these windows and contact Pella to arrange for a free repair by a professional technician.
The window's sash can completely detach from the frame and fall without warning. This poses a significant injury hazard to anyone located below or near the window when the failure occurs. One report of a sash detaching from its frame has already been received by the manufacturer.
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Includes specific custom-made venting casements with side pivot hardware or specific oversized dimensions.
Recalled Pella Casement Window – exterior view
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response