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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Pedego Recalls Electric Bikes Due to Fall Hazard

Agency Publication Date: September 23, 2020
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Summary

Pedego is recalling approximately 11,600 electric bicycles because an improperly manufactured electrical cable can cause the bike to accelerate unexpectedly, leading to a fall hazard. The recall includes six models: Interceptor, City Commuter, Boomerang Plus, Ridge Rider, Trail Tracker, and Stretch. These bikes were sold at bicycle stores nationwide and online from January 2018 through August 2020 for between $3,000 and $4,700. Consumers should immediately stop using these bikes and contact a local Pedego dealer for a free repair.

Risk

The bike's electrical cable can malfunction and cause the motor to engage and accelerate without warning. Pedego has received five reports of this malfunction, which can cause the rider to lose control and fall.

What You Should Do

  1. Locate the model name of your bicycle, which is printed on the chain guard or chain stay, and look for the 'Pedego' brand name on the bike frame.
  2. Identify if your bike is one of the affected models: Interceptor (including Platinum Edition), City Commuter (including Mid Drive and Black Editions), Boomerang Plus, Ridge Rider, Trail Tracker (including Gorilla Edition), or Stretch (including Dual Drive Edition).
  3. Immediately stop using the recalled bicycle to prevent unexpected acceleration and potential falls.
  4. Contact a local Pedego dealer to arrange for a free repair. You can find dealer contact information at www.pedegoelectricbikes.com/dealers.
  5. For more information, contact Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET daily, or visit www.pedegobikerecall.expertinquiry.com.
  6. Contact the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair.

Contact: Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information. Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers.

Affected Products

Product: Pedego Interceptor Electric Bike (including Platinum Edition)
Model:
Interceptor
Interceptor Platinum Edition
Date Ranges: Sold January 2018 - August 2020
Product: Pedego City Commuter Electric Bike (including Mid Drive Edition and Black Edition)
Model:
City Commuter
City Commuter Mid Drive Edition
City Commuter Black Edition
Date Ranges: Sold January 2018 - August 2020
Product: Pedego Boomerang Plus Electric Bike
Model:
Boomerang Plus
Date Ranges: Sold January 2018 - August 2020
Product: Pedego Ridge Rider Electric Bike
Model:
Ridge Rider
Date Ranges: Sold January 2018 - August 2020
Product: Pedego Trail Tracker Electric Bike (including Gorilla Edition)
Model:
Trail Tracker
Trail Tracker Gorilla Edition
Date Ranges: Sold January 2018 - August 2020
Product: Pedego Stretch Electric Bike (including Dual Drive Edition)
Model:
Stretch
Stretch Dual Drive Edition
Date Ranges: Sold January 2018 - August 2020

Product Images

Recalled Interceptor (including Platinum Edition)

Recalled Interceptor (including Platinum Edition)

Recalled City Commuter (including Mid Drive Edition and Black Edition)

Recalled City Commuter (including Mid Drive Edition and Black Edition)

Recalled Boomerang Plus โ€“ Low Step

Recalled Boomerang Plus โ€“ Low Step

Recalled Ridge Rider

Recalled Ridge Rider

Recalled Trail Tracker (including Gorilla Edition)

Recalled Trail Tracker (including Gorilla Edition)

Recalled Stretch (including Dual Drive Edition)

Recalled Stretch (including Dual Drive Edition)

Recalled Cylinder Cable approximate location

Recalled Cylinder Cable approximate location

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20188
Status: Active
Sold By: Bicycle stores nationwide and online at www.pedego.com from January 2018 through August 2020 for between $3,000 and $4,700.
Manufactured In: China, Vietnam
Units Affected: About 11,600
Distributed To: Nationwide
Importer: Pedego Inc., of Fountain Valley, Calif.
Contact: Pedego toll-free at 888-871-7115 from 10 a.m. to 7 p.m. ET Sunday through Saturday, or online at www.pedegobikerecall.expertinquiry.com and click on FAQ for more information. Local Pedego dealer contact info can be found at: www.pedegoelectricbikes.com/dealers.
Agency Last Updated: September 23, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response