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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment/Airbags & Safety

Ford Motor Company: Passenger Air Bag May Deploy Incorrectly/FMVSS 208

Agency Publication Date: November 8, 2024
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Summary

Ford Motor Company is recalling 15 specific 2024-2025 Ford Escape vehicles because the passenger-side instrument panel cover was manufactured incorrectly. This manufacturing defect can prevent the passenger airbag from deploying properly or cause the cover to shatter during a crash. Owners should contact a Ford dealer to have the instrument panel cover replaced for free.

Risk

During a crash, the instrument panel cover may break and project sharp fragments into the vehicle cabin, or the airbag may fail to deploy as intended, significantly increasing the risk of occupant injury. This defect violates Federal Motor Vehicle Safety Standard (FMVSS) number 208 regarding occupant crash protection.

What You Should Do

  1. Contact an authorized Ford dealer immediately to schedule a free replacement of the passenger-side instrument panel cover.
  2. Verify if your specific vehicle is affected by calling Ford customer service at 1-866-436-7332 and referencing recall number 24C38.
  3. Look for an official owner notification letter, which Ford mailed to affected owners on February 18, 2025.
  4. Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.
  5. For additional questions or to check your VIN, contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

Free replacement of the passenger-side instrument panel cover.

How to: Dealers will replace the passenger side instrument panel cover, free of charge. Owners may contact Ford customer service at 1-866-436-7332.

Affected Products

Product: 2024-2025 Ford Escape

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V850000
Status: Active
Manufacturer: Ford Motor Company
Sold By: Ford dealers
Units Affected: 15 vehicles(100% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: February 18, 2025
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 24C38
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response