Pass & Seymour is recalling about 685,000 commercial-grade tamper-resistant duplex electrical receptacles due to a manufacturing defect that can cause the plug blades to overheat. This defect may lead users to force a plug into the outlet incorrectly, creating a risk of serious burns. These ivory, white, grey, and black outlets were sold at electrical equipment suppliers and other stores nationwide from October 2019 through February 2020 for between $3 and $10. Consumers can receive a free replacement, a full refund, or a credit by contacting the manufacturer.
A manufacturing error within the internal mechanisms of the receptacle can cause a plug to be inserted incorrectly or with excessive force, leading to overheating of the plug blades and posing a burn hazard. No injuries have been reported to date.
Consumers should immediately stop using the recalled receptacles and contact the firm for a free replacement, a full refund or a refund in the form of a credit.

Front view of recalled receptacle with packaging and model number circled in red

Rear view of recalled receptacle with packaging with arrow pointing to location of date code

Rear view of recalled receptacle with location of date code circled

Outside view of carton with location of date code circled
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response