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Medium RiskCPSC
Electronics & Technology/Smart Home

Pass & Seymour Recalls Commercial-Grade Electrical Receptacles Due to Burn Hazard

Agency Publication Date: April 9, 2020
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Summary

Pass & Seymour is recalling about 685,000 commercial-grade tamper-resistant duplex electrical receptacles due to a manufacturing defect that can cause the plug blades to overheat. This defect may lead users to force a plug into the outlet incorrectly, creating a risk of serious burns. These ivory, white, grey, and black outlets were sold at electrical equipment suppliers and other stores nationwide from October 2019 through February 2020 for between $3 and $10. Consumers can receive a free replacement, a full refund, or a credit by contacting the manufacturer.

Risk

A manufacturing error within the internal mechanisms of the receptacle can cause a plug to be inserted incorrectly or with excessive force, leading to overheating of the plug blades and posing a burn hazard. No injuries have been reported to date.

What You Should Do

  1. Check your electrical outlets for the brand name 'Legrand' printed on the back of the device and look for model numbers including TR15, TR20, TR5252, TR5352, and WR20TR series on the product box or carton.
  2. Identify the manufacturing date code on the outside of the product carton (43U through 53U, or 01V and 02V) or check for hot-stamped codes 'MU', 'NU', 'PU', or 'AV' on the back of the receptacle itself.
  3. Immediately stop using any identified recalled receptacles.
  4. Contact Pass & Seymour toll-free at 833-552-0388 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit www.legrand.us and click on 'Product Recall' under the 'HELP' section to request a free replacement, a full refund, or a refund in the form of a credit.
  5. For additional questions or to report a safety incident, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Refund, Replace

Consumers should immediately stop using the recalled receptacles and contact the firm for a free replacement, a full refund or a refund in the form of a credit.

Contact: Pass & Seymour toll-free at 833-552-0388 between 8 a.m. to 5 p.m. ET Monday through Friday, or visit the firm’s website at www.legrand.us (look for “Pass & Seymour” in the “Brands” menu) and click on “Product Recall” under the “HELP” section at bottom of page for more information.

Affected Products

Product: Pass & Seymour Commercial-Grade Tamper Resistant Duplex Receptacles
Model (58):
TR15GRY
TR20W
TR26342I
TR26352RNICC6
TR5352I
TR15I
TR20WCC8
TR26342LA
TR26352RW
TR5352LA
TR15LA
TR26242BK
TR26342W
TR26352W
TR5352W
TR15W
TR26252
TR26352
TR26352WCC8
WR20TR
TR20
TR26252BK
TR26352BK
TR5252
WR20TRGRY
TR20BK
TR26252GRYCC8
TR26352BKCC8
TR5252GRY
WR20TRGRYCC8
TR20CC8
TR26252I
TR26352GRY
TR5252I
WR20TRI
TR20GRY
TR26252LACC8
TR26352GRYCC8
TR5252LA
WR20TRLA
TR20I
TR26252W
TR26352I
TR5252W
WR20TRW
TR20ICC8
TR26252WCC8
TR26352LACC8
TR5352
TR20LA
Lot Numbers:
43U
44U
45U
46U
47U
48U
49U
50U
51U
52U
53U
01V
02V
MU
NU
PU
AV
Date Ranges: October 2019 - February 2020

Product Images

Front view of recalled receptacle with packaging and model number circled in red

Front view of recalled receptacle with packaging and model number circled in red

Rear view of recalled receptacle with packaging with arrow pointing to location of date code

Rear view of recalled receptacle with packaging with arrow pointing to location of date code

Rear view of recalled receptacle with location of date code circled

Rear view of recalled receptacle with location of date code circled

Outside view of carton with location of date code circled

Outside view of carton with location of date code circled

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20109
Status: Active
Sold By: Electrical equipment suppliers and other stores nationwide between October 2019 and February 2020 for between $3 and $10.
Manufactured In: Mexico
Units Affected: About 685,000
Distributed To: Nationwide
Importer: Pass & Seymour Inc., of Syracuse, N.Y.
Contact: Pass & Seymour toll-free at 833-552-0388 between 8 a.m. to 5 p.m. ET Monday through Friday, or visit the firm’s website at www.legrand.us (look for “Pass & Seymour” in the “Brands” menu) and click on “Product Recall” under the “HELP” section at bottom of page for more information.
Agency Last Updated: April 9, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response