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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Palodex Group Oy: Orthopantomograph OP300 Dental X-Ray Systems Recalled for Testing Failures

Agency Publication Date: August 12, 2024
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Summary

Palodex Group Oy is recalling 103 Orthopantomograph OP300 dental computed tomography (CT) x-ray systems because of a software or database error during production testing. It was discovered that the testing database was incorrectly recording a 'pass' for image repeatability even when the device failed to meet the required 4% accuracy threshold. This defect means that affected x-ray machines may not produce consistent or accurate 2D and 3D dental images, which could impact patient diagnosis and treatment planning by qualified healthcare professionals.

Risk

If the x-ray system does not meet repeatability standards, healthcare providers may receive inconsistent imaging results, potentially leading to misdiagnosis or the need for repeat x-ray exposure for the patient. While no injuries have been reported, the device fails to meet the manufacturer's own set safety and performance acceptance criteria.

What You Should Do

  1. Identify if your dental office or facility uses the Orthopantomograph OP300 dental computed tomography x-ray system.
  2. Check your device for the following Device Identifiers (DI): 06430035872725, 06430035872732, 06430035872749, 06430035872756, 06430035872763, or 06430035872770.
  3. Immediately contact Palodex Group Oy or your local authorized distributor to determine if your specific unit requires a software update or re-testing to ensure it meets the 4% repeatability criteria.
  4. Consult with your healthcare facility's technical or radiation safety officer regarding the continued use of the device until it has been verified to meet acceptance standards.
  5. For further information or technical support, contact Palodex Group Oy at their Tuusula, Finland headquarters or through your primary service provider.
  6. If you have additional questions regarding this recall, contact the FDA at 1-888-463-6332 (1-888-INFO-FDA) or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Manufacturer Notification and Device Verification

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: Orthopantomograph OP300 dental computed tomography x-ray system
Model / REF:
OP300
06430035872725
06430035872732
06430035872749
06430035872756
06430035872763
06430035872770

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 95017
Status: Active
Manufacturer: Palodex Group Oy
Sold By: Authorized dental equipment distributors; Healthcare professional suppliers
Manufactured In: Finland
Units Affected: 103
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.