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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medications & Supplements/Topical Products

Pain Relief Naturally Recalls Pain and Itch Relief Creams, Sprays and Gels Due to Failure to Meet Child Resistant Closure Requirement; Risk of Poisoning (Recall Alert)

Agency Publication Date: November 1, 2018
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Summary

Ridge Properties, doing business as Pain Relief Naturally, is recalling approximately 7,000 units of various pain and itch relief products, including Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief, and Soothing Sore Relief. These lidocaine-containing creams, sprays, and gels were sold in 1, 2, and 4-ounce sizes between August 2017 and August 2018. The recall was issued because the packaging is not child-resistant, which violates the Poison Prevention Packaging Act. Consumers should immediately store these products out of the reach of children and contact the company for a free replacement cap.

Risk

These products contain lidocaine, which can cause serious poisoning in young children if it is ingested or applied to their skin. Because the containers lack child-resistant closures, children can easily access the medication.

What You Should Do

  1. Check your product's packaging for the brand names Numbify, Extra Strength Numbify, Pre-TAT Tattoo, Superior Pain & Itch Relief, or Soothing Sore Relief in 1, 2, or 4-ounce black tubs or bottles.
  2. Identify the specific version by the lettering color: Numbify and Extra Strength Numbify have gold lettering, Pre-TAT Tattoo has red lettering, and Superior Pain & Itch Relief and Soothing Sore Relief have green lettering.
  3. Immediately store any affected products in a high, locked, or safe location where young children cannot see or reach them.
  4. Contact Pain Relief Naturally toll-free at 877-906-4806 from 9 a.m. to 5 p.m. PT Monday through Friday, or email PRNCustomerCare@Gmail.com to receive a free child-resistant replacement cap.
  5. You can also visit www.Painreliefnaturally.com and click on the 'Recall information' tab at the top of the page for more details.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this safety recall.

Your Remedy Options

🔧Free Repair

Consumers should immediately store the product in a safe location, out of reach of children and contact the firm to receive a free replacement cap. All known purchasers will be notified directly about the recall.

Contact: Pain Relief Naturally toll-free at 877-906-4806 from 9 a.m. to 5 p.m. PT Monday through Friday, email at PRNCustomerCare@Gmail.com or online at www.Painreliefnaturally.com and click on Recall information in the upper tab for more information.

Affected Products

Product: Numbify Cream, Spray, Gel & Liquid Gel (1, 2, or 4 oz)
Date Ranges: August 2017 - August 2018
Product: Extra Strength Numbify Cream, Spray, Gel & Liquid Gel (1, 2, or 4 oz)
Date Ranges: August 2017 - August 2018
Product: Pre-TAT Tattoo Cream, Spray, Gel & Liquid Gel (1, 2, or 4 oz)
Date Ranges: August 2017 - August 2018
Product: Superior Pain & Itch Relief Cream, Spray, Gel & Liquid Gel (1, 2, or 4 oz)
Date Ranges: August 2017 - August 2018
Product: Soothing Sore Relief Cream, Spray, Gel & Liquid Gel (1, 2, or 4 oz)
Date Ranges: August 2017 - August 2018

Product Images

Numbify cream

Numbify cream

Numbify spray

Numbify spray

PreTAT tattoo cream

PreTAT tattoo cream

Superior Pain & Itch Relief liquid gel

Superior Pain & Itch Relief liquid gel

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19712
Status: Active
Manufacturer: Ridge Properties, DBA Pain Relief Naturally, of Salem, Ore.
Sold By: Online at Amazon.com, Ebay.com, Walmart.com, Tatbalm.net, Naturallyhl.com and Numbify.com from August 2017 through August 2018 for between $12 and $30.
Manufactured In: United States
Units Affected: About 7,000
Distributed To: Nationwide
Contact: Pain Relief Naturally toll-free at 877-906-4806 from 9 a.m. to 5 p.m. PT Monday through Friday, email at PRNCustomerCare@Gmail.com or online at www.Painreliefnaturally.com and click on Recall information in the upper tab for more information.
Agency Last Updated: November 1, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response