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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Ascend Cabrillo and Minaret Electric Bikes Recalled for Fire Hazard

Agency Publication Date: January 25, 2024
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Summary

Pacific Cycle is recalling about 1,700 Ascend Cabrillo and Minaret electric bikes because the battery's wiring harness was improperly assembled. This defect can cause the battery to overheat and catch fire while charging. There have been three reports of the battery catching fire, resulting in one report of a consumer suffering second-degree burns. These e-bikes were sold at Bass Pro Shops and Cabela's nationwide between January 2023 and November 2023 for approximately $1,400 to $1,500.

Risk

The wiring harness that manages battery charging can overheat during use, posing a serious fire hazard. One injury involving second-degree burns has already been reported due to a battery fire.

What You Should Do

  1. This recall involves Ascend Cabrillo (sand or gray colors) and Ascend Minaret (black with red and gray accents or step-through style) electric bikes with model numbers R7583BPS, R7585BPS, or R7586BPS.
  2. Check the service label on the seat tube above the bottom bracket to verify the model number and that 'Pacific Cycle' is printed on it.
  3. Immediately stop using and unplug the recalled electric bikes.
  4. Locate the serial number below the bottom bracket and enter it at www.pacific-cycle.com/safety-notices-recalls to confirm your bike is included in the recall.
  5. Return the recalled bike to any Bass Pro Shops or Cabela's store to receive a full refund.
  6. For additional information, contact Pacific Cycle at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email customerservice@pacificycle.com, or visit www.pacific-cycle.com and click on 'Safety Notices & Recalls' at the bottom of the page.
  7. Call the CPSC Hotline at 800-638-2772 for further safety information regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using and unplug the recalled electric bikes. Consumers should enter their serial number on www.pacific-cycle.com/safety-notices-recalls before returning the bike(s) to confirm their electric bike is part of the recall. Return the recalled bikes to Bass Pro Shops or Cabela's to receive a full refund.

Contact: Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on "Safety Notices & Recalls" for more information.

Affected Products

Product: Ascend Cabrillo Electric Bike
Variants: Sand, Gray, Rear storage rack
Model:
R7583BPS
R7585BPS
Date Ranges: Sold January 2023 through November 2023

The word 'Ascend' is on the downtube and 'Cabrillo' is on the chain stay. Serial number is located below the bottom bracket.

Product: Ascend Minaret Electric Bike
Variants: Black with red and gray accents, Step-through frame style
Model:
R7586BPS
Date Ranges: Sold January 2023 through November 2023

The word 'Ascend' is on the downtube and 'Minaret' is on the chain stay. Serial number is located below the bottom bracket.

Product Images

Recalled Ascend Cabrillo Electric Bike (sand)

Recalled Ascend Cabrillo Electric Bike (sand)

Recalled Ascend Cabrillo Electric Bike (gray)

Recalled Ascend Cabrillo Electric Bike (gray)

Recalled Ascend Minaret Electric Bike (black)

Recalled Ascend Minaret Electric Bike (black)

Recalled Ascend Cabrillo Electric Bike (serial number location)

Recalled Ascend Cabrillo Electric Bike (serial number location)

Recalled Ascend Minaret or Cabrillo Electric Bike service label

Recalled Ascend Minaret or Cabrillo Electric Bike service label

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24092
Status: Active
Sold By: Bass Pro Shops; Cabela's; basspro.com; cabelas.com
Distributor: Bass Pro LLC, of Springfield, Missouri
Manufactured In: China
Units Affected: About 1,700
Distributed To: Nationwide
Importer: Pacific Cycle Inc., of Madison, Wisconsin
Contact: Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT Monday through Friday, email at customerservice@pacificycle.com or online at www.pacific-cycle.com/safety-notices-recalls or www.pacific-cycle.com and go to the bottom of the page and click on "Safety Notices & Recalls" for more information.
Agency Last Updated: January 25, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response