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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

PAB Two Recalls Bed Bug Heat Treatment Systems Due to Fire Hazard (Recall Alert)

Agency Publication Date: October 8, 2014
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Summary

Approximately 1,700 ThermalStrike Expedition bed bug heat treatment systems have been recalled because an internal electrical component can break and cause a fire. The affected systems are white, corrugated plastic boxes measuring 31 by 18 by 24 inches with "ThermalStrike" and "Bed Bug Heat Treatment" printed on the front. These units were sold nationwide at pest control distributors and online at Amazon.com between December 2011 and May 2014. Consumers should immediately stop using and unplug the system and register for a free diagnostic repair unit.

Risk

A flexible electrical conducting strip located at the top of the heating element can break at the corners after multiple uses, which can cause sparking or a fire. There have been four reports of this component breaking, including one reported fire and three instances of the unit sparking.

What You Should Do

  1. Identify your unit by checking the front for the words 'ThermalStrike' and 'Bed Bug Heat Treatment' on a white, corrugated plastic box measuring 31" L x 18" W x 24" H.
  2. Immediately stop using the Expedition system and unplug the power cord from the electrical outlet.
  3. Register your unit online at www.thermalstrike.com by clicking on 'Important Product Upgrade' at the top of the page to receive a free ASC Diagnostic Unit.
  4. Install the free ASC Diagnostic Unit, which is designed to automatically shut off the system if it detects a break in the conducting strip.
  5. For further assistance or questions, contact PAB Two toll-free at 866-470-1755 from 9 a.m. to 5 p.m. MT Monday through Friday.
  6. Contact the CPSC Hotline at 800-638-2772 for additional consumer safety information.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using and unplug the Expedition and register their unit online to receive an ASC Diagnostic Unit free of charge. The diagnostic unit will immediately turn off the system when it detects a break in the conducting strip.

Contact: PAB Two toll-free at (866) 470-1755 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.thermalstrike.com and click on Important Product Upgrade at the top of the page for more information.

Affected Products

Product: ThermalStrike Expedition bed bug heat treatment system
Date Ranges: December 2011 - May 2014

Product Images

ThermalStrike Expedition

ThermalStrike Expedition

ThermalStrike Expedition interior

ThermalStrike Expedition interior

The electrical conducting strip at the top can break in the corners where it flexes.

The electrical conducting strip at the top can break in the corners where it flexes.

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15702
Status: Active
Sold By: Bedbug Central, Bedbug Supply, Protect-a-bed, Univar, pest control companies and pest control product distributors nationwide and online at Amazon.com from December 2011 through May 2014 for between $189 and $199.
Distributor: JAB Distributors dba PAB Two LLC, of Wheeling, Ill.
Manufactured In: United States
Units Affected: About 1,700
Distributed To: Nationwide
Contact: PAB Two toll-free at (866) 470-1755 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.thermalstrike.com and click on Important Product Upgrade at the top of the page for more information.
Agency Last Updated: December 9, 2014

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response