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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Overstock.com Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

Agency Publication Date: July 6, 2016
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Summary

Overstock.com has recalled approximately 4,300 self-balancing scooters, commonly known as hoverboards, because the lithium-ion battery packs can overheat. There has been one report of a battery pack catching fire, though no injuries or property damage have been reported. These hoverboards were sold in various colors and brand names on Overstock.com between September 2015 and December 2015. Consumers should stop using these products and contact Overstock.com to receive a full refund.

Risk

The lithium-ion battery packs inside these scooters can overheat and malfunction, causing the device to smoke, catch fire, or explode. This pose a significant risk of fire and burn injuries to users and bystanders.

What You Should Do

  1. Immediately stop using and charging the recalled self-balancing scooters/hoverboards.
  2. Check your purchase history or email records to confirm if you bought a hoverboard from Overstock.com between September 2015 and December 2015 for between $365 and $485.
  3. Contact Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday to receive instructions on how to return the product for a full refund.
  4. You can also visit Overstock.com and click on 'Customer Service' at the bottom of the page, then the 'Online Help Center,' and look for the 'Hover Board' Self-Balancing Electric Scooter Announcement for more details.
  5. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ’ฐFull Refund

Consumers should immediately stop using these recalled products and contact Overstock.com for instructions on receiving a full refund.

Contact: Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday or online at Overstock.com and click on Customer Service at the bottom of the page, then Online Help Center, then "Hover Board" Self-Balancing Electric Scooter Announcement for more information.

Affected Products

Product: Overstock.com Self-balancing scooters/hoverboards (various brands and colors)
Date Ranges: Sold between September 2015 and December 2015

Product Images

Recalled hoverboard sold on Overstock.com

Recalled hoverboard sold on Overstock.com

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16214
Status: Active
Sold By: Online at Overstock.com from September 2015 through December 2015 for between $365 and $485.
Manufactured In: China
Units Affected: About 4,300
Distributed To: Nationwide
Importer: Overstock.com, of Salt Lake City, Utah
Contact: Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday or online at Overstock.com and click on Customer Service at the bottom of the page, then Online Help Center, then "Hover Board" Self-Balancing Electric Scooter Announcement for more information.
Agency Last Updated: July 6, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response