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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

2020 Ford F-550 Recalled for Electrical Fire Risk

Agency Publication Date: June 2, 2025
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Summary

Custom Truck and Body Works is recalling 3 Ford F-550 vehicles from the 2020 model year that are equipped with Weldon 8X16 Input-Output nodes. A firmware error in these nodes can cause the electrical system to overload if there is a short circuit, preventing the system from shutting off as intended. All affected vehicles have already been repaired by the manufacturer with a firmware update.

Risk

The overloaded electrical circuits can overheat, which increases the risk of a vehicle fire even if a short circuit is detected.

What You Should Do

  1. This recall affects 3 units of the 2020 Ford F-550 specifically equipped with Weldon 8X16 Input-Output nodes.
  2. The manufacturer, Custom Truck and Body Works, has already completed the necessary firmware updates on all affected vehicles to ensure the electrical nodes shut off correctly during a failure.
  3. Owners who have questions or wish to verify their vehicle's status may contact Custom Truck customer service at 1-888-712-2963 or the Weldon Division of Akron Brass customer service at 1-800-228-1161.
  4. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for additional information.

Your Remedy Options

🔧Free Repair

Firmware update for Weldon 8X16 Input-Output nodes.

How to: Custom Truck will work with Weldon to update the firmware, free of charge. All vehicles were repaired. Owners may contact Custom Truck customer service at 1-888-712-2963 or Weldon Division of Akron Brass customer service at 1-800-228-1161.

Affected Products

Product: 2020 Ford F-550
Part / Model:
F-550

Equipped with Weldon 8X16 Input-Output nodes.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 25V329000
Status: Active
Manufacturer: Custom Truck And Body Works
Sold By: Custom Truck and Body Works
Units Affected: 3 vehicles(3% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Distributed To: Nationwide
Manufacturer Recall #: 24V347
Agency Last Updated: August 29, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response