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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Custom Truck And Body Works: 2020 Ford F550 Recalled Due to Overloaded Electrical System and Fire Risk

Agency Publication Date: May 16, 2024
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Summary

Custom Truck and Body Works is recalling one 2020 Ford F550 vehicle that was equipped with Weldon 8X16 Input-Output nodes. The recall was initiated because a firmware error in the node can prevent an electrical circuit from shutting off during a short circuit or wiring failure. This defect results in overloaded electrical circuits that can overheat, significantly increasing the risk of a fire. Custom Truck will update the vehicle's firmware free of charge to resolve the issue.

Risk

A firmware failure in the electrical node can prevent the system from cutting power during a short circuit. This causes the electrical circuits to overload and overheat, which can lead to a vehicle fire.

What You Should Do

  1. Confirm if your vehicle is the specific 2020 Ford F550 truck equipped with Weldon 8X16 Input-Output nodes.
  2. Contact Custom Truck customer service at 1-888-712-2963 to schedule a free firmware update for the electrical system.
  3. If you have further questions or have not received a notification letter, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Free firmware update for the Input-Output nodes.

How to: Contact Custom Truck customer service at 1-888-712-2963 to arrange for the free firmware update.

Affected Products

Product: 2020 Ford F550 Custom Truck and Body Works Vehicle
Part / Model:
Weldon 8X16 Input-Output nodes

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V347000
Status: Active
Manufacturer: Custom Truck And Body Works
Sold By: Custom Truck and Body Works
Units Affected: 1 vehicles(1% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: May 17, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: July 8, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response