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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Braun Northwest: 2020-2021 Northstar Ambulances Recalled for Fire Risk

Agency Publication Date: January 4, 2024
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Summary

Braun Northwest is recalling 2 units of the 2020-2021 Northstar ambulance due to a potential electrical failure. In these vehicles, the firmware in the electrical system may fail to shut off power during a short circuit or wiring failure, leading to overloaded circuits. Braun Northwest will update the vehicle's firmware for all affected owners free of charge to prevent this issue from occurring.

Risk

The overloaded electrical circuits can overheat and melt surrounding components, significantly increasing the risk of a vehicle fire.

What You Should Do

  1. Identify if you have an affected 2020-2021 Braun Northwest Northstar ambulance.
  2. Contact Braun Northwest customer service at 1-877-344-9990 to arrange for a free firmware update for your vehicle's multiplex system.
  3. If you have already received a notification letter (mailed around January 12, 2024), follow the specific scheduling instructions provided in the letter.
  4. For additional information or to report concerns, contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”งFree Repair

Free firmware update for the vehicle multiplex system.

How to: Contact Braun Northwest customer service at 1-877-344-9990 to schedule the update.

Affected Products

Product: 2020-2021 Braun Northwest Northstar Ambulance

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V001000
Status: Active
Manufacturer: Braun Northwest
Sold By: authorized dealers
Manufactured In: United States
Units Affected: 2 vehicles(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: January 12, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Agency Last Updated: March 27, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response