Otis Elevator Company is recalling approximately 5,000 Otis and CemcoLift private residence elevators due to a dangerous entrapment hazard. Young children can become trapped in the gap between the exterior landing door and the interior elevator car door, leading to serious crushing injuries or death when the elevator is called to another floor. This recall involves Otis units purchased before 2012 and CemcoLift units purchased between 1999 and 2012. Consumers should immediately restrict children's access to these elevators and contact Otis for a free inspection and the installation of safety space guards.
Children can become stuck in the space between the hoistway door and the elevator car door; if the elevator moves to a different floor while a child is in this gap, they can be crushed. At least four incidents have been reported involving serious injuries such as a crushed spine and abdomen, fractured hip, and broken bones.
Consumers should disable or block children's access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary.
Typical Private Residence Elevator with Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door
Typical scenario depicting a child trapped between an exterior landing (hoistway) door and an interior elevator car door. The exterior door locks the child in the space between the doors when the elevator is called to another floor, putting the child at risk of being crushed or pinned by the elevator car.
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response