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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Vehicle Parts & Equipment/Electrical & Lighting

Osram Sylvania Recalls T8 LED Tubes Due to Burn Hazard

Agency Publication Date: August 25, 2015
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Summary

Osram Sylvania has recalled approximately 46,300 SubstiTUBE IS T8 LED lamps because they can overheat and melt during use. The company has received 34 reports of these 48-inch cylindrical white lamps melting or overheating, which creates a significant risk of burns to users. These lamps were sold through industrial and commercial distributors nationwide between December 2014 and May 2015. Consumers should immediately stop using these lamps and contact Osram Sylvania for a free replacement.

Risk

The lamps are prone to overheating and melting while in operation. This defect creates a direct burn hazard to anyone touching the fixture or nearby surfaces, and the company has received 34 reports of the product melting.

What You Should Do

  1. Identify the affected products by checking for 48-inch long, 1-inch diameter white cylindrical lamps with 'OSRAM SubstiTUBE® IS LED T8' printed on a silver label at the end of the lamp.
  2. Verify the model number on the silver label; only model numbers 73312-1 or 73315-1 located beneath the statement 'Compatible LED T8 for use with instant start T8 electronic ballasts' are included in this recall.
  3. Immediately stop using the lamps and remove them from the lighting fixture.
  4. Contact Osram Sylvania to receive a free replacement lamp by calling toll-free at 877-423-3772 from 8 a.m. to 6 p.m. ET Monday through Friday.
  5. Alternatively, you can email the company at ProductQuality@sylvania.com or visit www.sylvania.com and click on the 'Site Map' in the bottom right corner, then select 'Recall Safety Information' for more details.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace

Consumers should immediately stop using the lamps, remove them from the fixture and immediately contact Osram Sylvania for a free replacement.

Contact: Osram Sylvania Inc. toll free at 877-423-3772 from 8 a.m. to 6 p.m. ET Monday through Friday or email ProductQuality@sylvania.com or www.sylvania.com and click on the Site Map in the bottom right-hand corner, then click on "Recall Safety Information" for more information.

Affected Products

Product: SubstiTUBE IS T8 LED lamps (48-inch)
Model:
73312-1
73315-1
Date Ranges: December 2014 - May 2015

Product Images

T-8 LED Tubes

T-8 LED Tubes

T-8 LED Tubes

T-8 LED Tubes

Product Labels

Product Labels

Product Labels

Product Labels

Box Labels

Box Labels

Box Labels

Box Labels

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15223
Status: Active
Sold By: Osram Sylvania industrial/commercial distributors between December 2014 and May 2015.
Manufactured In: South Korea
Units Affected: About 46,300 in the U.S. (an additional 8,700 sold in Canada)
Distributed To: Nationwide
Importer: Osram Sylvania, Inc., of Danvers, Mass.
Contact: Osram Sylvania Inc. toll free at 877-423-3772 from 8 a.m. to 6 p.m. ET Monday through Friday or email ProductQuality@sylvania.com or www.sylvania.com and click on the Site Map in the bottom right-hand corner, then click on "Recall Safety Information" for more information.
Agency Last Updated: August 25, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response