Ortovox has recalled about 20,000 avalanche transceivers because a software error can cause the device to fail during an emergency. The affected models include the 3+ series in black/blue, black/black, and neon green manufactured between 2010 and 2018. If the device fails, it cannot transmit the location of a person buried in an avalanche, which can delay life-saving search and rescue operations. Consumers should immediately stop using these beacons and contact Ortovox for a free software repair and shipping.
A software malfunction prevents the device from transmitting signals that allow rescuers to find a buried individual. This failure can lead to critical delays in finding survivors, significantly increasing the risk of death or serious injury during an avalanche.
Consumers should immediately stop using the recalled transceivers and return them to Ortovox for a free repair, including free shipping.
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If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response