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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

VITROS Integrated Systems Recalled for Software-Based Expiration Failure

Agency Publication Date: January 21, 2025
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Summary

Ortho-Clinical Diagnostics is recalling approximately 6,123 VITROS 5600 and XT 7600 Integrated Systems, as well as VITROS 3600 Immunodiagnostic Systems. The recall is due to a software issue (version 3.8.0 or higher) that may fail to alert laboratory operators when Signal Reagent Packs have exceeded their expiration dates. These systems are used in clinical laboratories to perform chemistry and immunodiagnostic testing. The affected units were manufactured and distributed between June 2008 and the present. No injuries or incidents have been reported to date.

Risk

If the systems fail to identify and block the use of expired reagents, they may produce erroneous test results or fail to provide a result. This could lead to incorrect patient diagnoses or inappropriate medical treatment based on faulty lab data.

What You Should Do

  1. This recall affects VITROS 5600 Integrated Systems, VITROS XT 7600 Integrated Systems, and VITROS 3600 Immunodiagnostic Systems running software version 3.8.0 or higher.
  2. Laboratory supervisors should check the current software version on all VITROS units to confirm if version 3.8.0 or higher is in use.
  3. Locate the system model number and serial number on the device label and compare them against the affected range. See the Affected Products section below for the full list of affected codes.
  4. Stop using the recalled product. Contact Ortho-Clinical Diagnostics or your authorized distributor to arrange for a software update, correction, or replacement.
  5. Call the FDA at 1-888-463-6332 (1-888-INFO-FDA) for additional questions regarding this medical device recall.

Your Remedy Options

๐Ÿ“‹Other Action
How to: Stop using the recalled product. Contact the manufacturer or your distributor to arrange return, replacement, or correction.

Affected Products

Product: VITROS 5600 Integrated System
Variants: Software version 3.8.0 or higher, New, Certified/Refurbished, China model
Model / REF:
6802413
6802415
6802915
6904001
Serial Numbers:
56000015-56004962
UDI:
10758750002740
10758750035786
Date Ranges: Manufactured August 2008 to present, Distributed August 2008 to present

Quantity Distributed: 3,249 units (905 US, 2,344 Outside US). Catalogue number 6802415/6802915 denotes refurbished/certified systems which maintain their original serial numbers.

Product: VITROS XT 7600 Integrated System
Variants: Software version 3.8.0 or higher, New, Certified, China model
Model / REF:
6844461
6272222
6904003
Serial Numbers:
76000001-76002199
UDI:
10758750012343
10758750035809
Date Ranges: Manufactured July 2018 to present, Distributed July 2018 to present

Quantity Distributed: 1,893 units (994 US, 899 Outside US). Certified systems (6272222) maintain original serial numbers.

Product: VITROS 3600 Immunodiagnostic System
Variants: Software version 3.8.0 or higher, New, Certified/Refurbished, China model
Model / REF:
6802783
6802914
6904000
Serial Numbers:
36000004-36001776
UDI:
10758750002979
10758750035779
Date Ranges: Manufactured June 2008 to present, Distributed June 2008 to present

Quantity Distributed: 981 units (99 US, 882 Outside US). Certified/Refurbished systems (6802914) maintain original serial numbers.

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 96031
Status: Active
Manufacturer: Ortho-Clinical Diagnostics, INc.
Sold By: Direct sales to laboratories; Medical equipment distributors
Manufactured In: United States
Units Affected: 3 products (3,249 units (905 US, 2,344 OUS); 1,893 units (994 US, 899 OUS); 981 units (99 US, 882 OUS))
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.