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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Ortho-Clinical Diagnostics, Inc.: VITROS Laboratory Systems Recalled for Software Defect and Erroneous Results

Agency Publication Date: March 1, 2024
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Summary

Ortho-Clinical Diagnostics is recalling approximately 282 VITROS laboratory diagnostic systems, including the VITROS 3600, 4600, 5600, XT 3400, and XT 7600 models, due to a software defect in versions 3.8.0 and 3.8.1. The defect prevents the systems from properly reporting Westgard quality control flags when a new control is defined, which can lead the system to accept invalid test results. This failure to alert laboratory staff may cause incorrect patient diagnostic results to be reported, which could lead to inappropriate medical decisions. These systems were distributed worldwide and manufactured in the United States.

Risk

The software defect causes the system to miss statistical failures in quality control testing, allowing the machine to process patient samples even when it is not performing accurately. This poses a risk of erroneous patient results, which may lead to incorrect diagnoses or delayed treatments.

What You Should Do

  1. Identify if your laboratory is using VITROS System Software Versions 3.8.0 or 3.8.1 on any VITROS 3600, 4600, 5600, XT 3400, or XT 7600 systems.
  2. Check the serial number of your system against the affected lists, such as J36000109 (VITROS 3600), J46000208 (VITROS 4600), J56000116 (VITROS 5600), J34500140 (VITROS XT 3400), or J76000050 (VITROS XT 7600).
  3. Verify your system's Unique Device Identifier (UDI) matches affected codes, including 10758750002979, 10758750012343, 10758750002740, 10758750031986, or 10758750031610.
  4. Contact Ortho-Clinical Diagnostics at 100 Indigo Creek Dr, Rochester, NY 14626, or through your local representative for software patch instructions or a system update.
  5. Healthcare providers should review recent patient results processed on these systems if quality control anomalies were suspected but not flagged by the software.
  6. For additional information or to report technical issues, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Software correction and diagnostic review

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: VITROS 3600 Immunodiagnostic System (Regular and Refurbished)
Model / REF:
6802783
6802914
Z-1229-2024
Lot Numbers:
UDI-DI 10758750002979
UDI-DI 10758750007103
Serial Numbers: J36000109, J36000292, J36000489, J36000955, J36001167, J36001222, J36001283, J36001330, J36001348 (US)
Product: VITROS 4600 Chemistry System (Regular and Refurbished)
Model / REF:
6802445
6900440
Z-1230-2024
Lot Numbers:
UDI-DI 10758750012343
UDI-DI 10758750033201
Serial Numbers: J46000208, J46000209, J46000240, J46000497, J46000864, J46000865, J46000898, J46001030, J46001064, J46001125, J46001132, J46001293, J46001462, J46001703, J46001704 (US)
Product: VITROS 5600 Integrated System (Regular and Refurbished)
Model / REF:
6802413
6802915
Z-1231-2024
Lot Numbers:
UDI-DI 10758750002740
UDI-DI 10758750007110
Serial Numbers: J56000116, J56003369, J56000317, J56003373, J56001292, J56003377, J56001523, J56003433, J56001629, J56003477 (US-truncated)
Product: VITROS XT 3400 Chemistry System
Model / REF:
6844458
Z-1232-2024
Lot Numbers:
UDI-DI 10758750031986
Serial Numbers: J34500140, J34500180, J34500257, J34500289, J34500319, J34500386, J34500422, J34500447, J34500473, J34500474 (US-truncated)
Product: VITROS XT 7600 Integrated System
Model / REF:
6844461
Z-1233-2024
Lot Numbers:
UDI-DI 10758750031610
Serial Numbers: J76000050, J76000878, J76001555, J76000108, J76000905, J76001558, J76000144, J76000909, J76001559, J76000148 (US-truncated)

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93927
Status: Active
Manufacturer: Ortho-Clinical Diagnostics, Inc.
Sold By: Ortho-Clinical Diagnostics, Inc.; Medical laboratories; Hospitals
Manufactured In: United States
Units Affected: 5 products (9 US; 66 OUS; 15 US; 43 OUS; 91 US; 94 OUS; 25 US; 26 OUS; 142 US; 78 OUS)
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.