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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Drug
Medications & Supplements/Topical Products

NaturesPlus Ultra Rx-Joint Cream Recalled for Microbial Contamination

Agency Publication Date: February 14, 2022
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Summary

Organics Corporation of America (Ambix Laboratories) has voluntarily recalled 4,214 tubes of NaturesPlus Advanced Therapeutics Glucosamine Chondroitin MSM Ultra Rx-Joint Cream. The recall was issued because the product was found to be contaminated with a microbe called Pluralibacter gergoviae. No incidents or injuries have been reported to date regarding the use of this product.

Risk

The product contains the bacteria Pluralibacter gergoviae. Using contaminated topical creams can lead to skin or soft tissue infections, which may be serious for individuals with weakened immune systems or those applying the cream to broken skin.

What You Should Do

  1. This recall affects NaturesPlus Advanced Therapeutics Glucosamine Chondroitin MSM Ultra Rx-Joint Cream sold in 4 oz tubes under Product Code 4929 and Lot Number 23622.
  2. If you have health concerns after using this product, contact your healthcare provider or pharmacist.
  3. Return any unused product to the place of purchase for a refund, throw it away, or contact the manufacturer for further instructions.
  4. Call the FDA Consumer Complaint hotline at 1-888-723-3332 (1-888-SAFEFDA) or visit www.fda.gov/safety/recalls for additional information.

Your Remedy Options

You have 2 options:

๐Ÿ’ฐOption 1: Full Refund
How to: Contact your healthcare provider or pharmacist for guidance, or return any unused product to the place of purchase for a refund
๐Ÿ—‘๏ธOption 2: Dispose of Product
How to: Throw the product away. For prescription medications, a DEA take-back location or pharmacy mail-back program is preferred when available.

Affected Products

Product: NaturesPlus Advanced Therapeutics Glucosamine Chondroitin MSM Ultra Rx- Joint Cream (4 oz tubes)by NaturesPlus
Variants: 4 oz tubes
Model:
4929
Lot Numbers:
23622

Manufactured for NaturesPlus 548 Broadhollow Road, Melville, NY 11747, USA

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 89231
Status: Active
Manufacturer: Organics Corporation of America DBA Ambix Laboratories
Sold By: Natural Organics, Inc.
Manufactured In: United States
Units Affected: 4,214 tubes
Distributed To: New York

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.