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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Cleaning Products

Oreck Discover Upright Vacuums Recalled for Electrical Shock Hazard

Agency Publication Date: December 7, 2023
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Summary

TTI Floor Care is recalling about 6,200 Oreck Discover Upright Vacuums because a prong from the electric cord plug can detach and remain inside an electrical outlet when the vacuum is unplugged. The firm has received 41 reports of the plug prongs detaching, which creates a significant safety risk, though no injuries have been reported. The recalled vacuums were sold nationwide from September 2022 through September 2023 for about $600.

Risk

A detached plug prong left inside an electrical outlet poses a serious electrical shock hazard to anyone who comes into contact with it. This occurs when the vacuum is unplugged and the prong breaks off, staying behind in the live outlet.

What You Should Do

  1. This recall affects Oreck Discover Upright Vacuums, models UK30500 and UK30500PC, which are silver and black with "Oreck" and "Discover" printed on the front.
  2. Identify if your vacuum is affected by checking the silver data label located on the bottom of the unit for model numbers UK30500 or UK30500PC and serial numbers beginning with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, or AJ2232.
  3. Immediately stop using the recalled vacuums.
  4. Contact Oreck or your local authorized Oreck dealer to receive instructions on how to obtain a free repair.
  5. To find a local dealer or for more information, contact Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or visit www.oreck.com/pages/recall.
  6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com.

Contact: Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page for more information.

Affected Products

Product: Oreck Discover Upright Vacuum
Variants: Silver and Black
Model:
UK30500
UK30500PC
Serial Numbers:
AJ2226
AJ2227
AJ2228
AJ2229
AJ2230
AJ2231
AJ2232
Date Ranges: Sold September 2022 through September 2023

The model and serial number are printed on a silver data label on the bottom of the vacuum.

Product Images

Recalled Oreck Discover Upright Vacuum

Recalled Oreck Discover Upright Vacuum

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24039
Status: Active
Sold By: Independent Oreck dealers; acmetools.com; amazon.com; homedepot.com; oreck.com
Manufactured In: China
Units Affected: About 6,200
Distributed To: Nationwide
Importer: Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America, of Charlotte, North Carolina
Contact: Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page for more information.
Agency Last Updated: December 7, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response