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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Kitchen & Cookware/Small Appliances

Optimus Recalls Portable Electric Heaters Due to Fire Hazard

Agency Publication Date: May 15, 2013
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Summary

Optimus is recalling about 355,000 Portable Infrared Radiant Quartz Electric Space Heaters, specifically models H-5210 and H-5211. The design of these heaters can fail to prevent the ignition of nearby items like curtains or furniture if they come into contact with the unit. These heaters were sold at retailers including Best Buy Market Place, Family Dollar, and Walmart from October 2011 through December 2012 for about $25 to $30. Optimus will provide consumers with a free replacement heater.

Risk

The heater can ignite nearby combustible materials that touch the unit, creating a fire hazard. While no incidents or injuries have been reported, the unit's design fails to sufficiently prevent ignition upon contact.

What You Should Do

  1. Check the back of your heater for a label containing the model number and production year to see if it is affected.
  2. Identify if you have model H-5210 produced in 2011 or model H-5211 produced in 2012; these heaters are white, approximately 12-inches wide, and have 'Optimus' printed on the top left.
  3. Immediately stop using the recalled heater and unplug it from the wall outlet.
  4. Contact Optimus Enterprise Inc. toll-free at 888-672-5832 between 10 a.m. and 3 p.m. PT Monday through Friday, or email return.optimus@gmail.com to request a free replacement heater.
  5. Choose between a comparable ceramic heater or the new quartz radiant heater model H-5510 as your replacement.
  6. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled heaters and contact Optimus to request a free replacement heater. Consumers have the option of a comparable ceramic heater or new model quartz radiant heater, model H-5510, which will be available after August 2013.

Contact: Optimus Enterprise Inc. toll-free at (888) 672-5832 from 10 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m. PT Monday through Friday, or online at www.optimusent.com and click on "recall" for more information. Consumers can also email the firm at return.optimus@gmail.com.

Affected Products

Product: Optimus Infrared Quartz Radiant Heater (2011)
Model:
H-5210
Date Ranges: Sold October 2011 - December 2012
Product: Optimus Infrared Quartz Radiant Heater (2012)
Model:
H-5211
Date Ranges: Sold October 2011 - December 2012

Product Images

Optimus heater H-5210

Optimus heater H-5210

Optimus heater H-5211

Optimus heater H-5211

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 13191
Status: Active
Manufacturer: Dongguang Hong-Hwa Electric Co. Ltd.
Sold By: Best Buy Market Place, Family Dollar, Heartland, Northern Tool, Rite Aid and other stores nationwide and online at Amazon.com, ebay.com and Walmart.com from October 2011 through December 2012 for between $25 and $30.
Manufactured In: China
Units Affected: About 355,000
Distributed To: Nationwide
Importer: Optimus Enterprise Inc., of Anaheim, Calif.
Contact: Optimus Enterprise Inc. toll-free at (888) 672-5832 from 10 a.m. to 12:30 p.m. and 1:30 p.m. to 3 p.m. PT Monday through Friday, or online at www.optimusent.com and click on "recall" for more information. Consumers can also email the firm at return.optimus@gmail.com.
Agency Last Updated: April 28, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response