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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Personal Electronics

Olympus Recalls Digital Audio Recorders Due to Burn Hazard

Agency Publication Date: November 19, 2014
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Summary

Olympus has recalled about 500 DS-5500 digital audio recorders because they can overheat while charging. There have been three reports of these recorders overheating, which poses a serious burn hazard to users and can cause property damage. These black recorders were sold nationwide at camera and electronics stores between February 2014 and June 2014 for approximately $450. Consumers should stop using these devices immediately and contact Olympus or their retailer for a full refund, free repair, or replacement.

Risk

The internal components of the recorder can overheat during the charging process, creating a risk of skin burns to the user or igniting nearby materials.

What You Should Do

  1. Immediately stop using and stop charging your Olympus DS-5500 digital audio recorder.
  2. Check the front of your device to confirm it is the affected model; 'Olympus' and 'Digital Voice Recorder DS-5500' are printed directly on the front housing.
  3. Contact Olympus Imaging America Inc. to receive a full refund, a free repair, or a free replacement recorder by calling (800) 622-6372 between 9 a.m. and 5:30 p.m. ET, Monday through Friday.
  4. Visit www.getolympus.com and navigate to 'Repair Your Product' under the 'Support' tab for more information on receiving your remedy.
  5. You may also contact the specific camera or electronics retailer where the recorder was originally purchased to facilitate the refund or replacement.
  6. For further questions regarding this recall, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace, Refund, Repair

Consumers should stop using the recorders immediately and contact Olympus, or the retailer where the recorder was purchased, to receive a full refund, free repair or a free replacement recorder.

Contact: Olympus Imaging America Inc., at (800) 622-6372 from 9 a.m. to 5:30 p.m. ET Monday through Friday, or online at www.getolympus.com and click on "Repair Your Product" under the "Support" tab for more information.

Affected Products

Product: Olympus Digital Voice Recorder DS-5500
Model:
DS-5500
Date Ranges: February 2014 - June 2014

Product Images

Olympus DS-5500 digital audio recorder - front view

Olympus DS-5500 digital audio recorder - front view

Olympus DS-5500 digital audio recorder - back view

Olympus DS-5500 digital audio recorder - back view

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15029
Status: Active
Manufacturer: Olympus Imaging America Inc., of Center Valley, Pa.
Sold By: Camera and electronics stores and mass merchandisers nationwide from February 2014 through June 2014 for about $450.
Manufactured In: China
Units Affected: About 500
Distributed To: Nationwide
Contact: Olympus Imaging America Inc., at (800) 622-6372 from 9 a.m. to 5:30 p.m. ET Monday through Friday, or online at www.getolympus.com and click on "Repair Your Product" under the "Support" tab for more information.
Agency Last Updated: March 5, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response