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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Clothing & Footwear/Footwear

Old Navy Recalls Toddler Girl Aqua Socks Due to Slip and Fall Hazard

Agency Publication Date: July 12, 2012
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Summary

Old Navy is recalling approximately 34,000 pairs of Toddler Girl Aqua Socks in the United States and about 3,800 in Canada. These slip-on shoes lack sufficient traction on wet or smooth surfaces like tile or hardwood, which can cause children to slip and fall. There have been two reports of children falling and sustaining minor injuries. The shoes were sold in pink and purple for between $12 and $15, and consumers should return them to any Old Navy store for a full refund.

Risk

The soles of these aqua socks do not provide enough grip on wet or polished floors, significantly increasing the likelihood that a child will slip, fall, and suffer an injury. Two incidents of minor injuries from falls have already been reported.

What You Should Do

  1. Check your child's footwear for Old Navy Toddler Girl Aqua Socks in pink or purple, sold in toddler sizes 5 through 11.
  2. Verify the style number by looking at the small tag inside the foot opening; the affected shoes have style number 896452.
  3. Immediately stop using the recalled aqua socks to prevent your child from slipping or falling.
  4. Return the shoes to any Old Navy store to receive a full refund of the purchase price.
  5. If you returned the shoes before November 9, 2012, you were also eligible for a $10 discount coupon, but you can still contact Old Navy at custserv@oldnavy.com to arrange a return by mail.
  6. For more information, contact Old Navy toll-free at 866-580-9930 between 9 a.m. and 9 p.m. ET Monday through Friday, or during weekend hours.
  7. Call the CPSC Hotline at 800-638-2772 for additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using these shoes and return them to any Old Navy store for a full refund. Consumers who return the shoes before November 9, 2012 will also receive a coupon for $10 off their next purchase at Old Navy. Contact custserv@oldnavy.com if you wish to return the Toddler Girl Aqua Sock by mail.

Contact: For additional information, contact Old Navy toll-free at (866) 580-9930 between 9 a.m. and 9 p.m. ET Monday through Friday, Saturday between 12 p.m. and 7 p.m. ET, and Sunday between 12 p.m. and 6 p.m. ET, or email Old Navy at custserv@oldnavy.com

Affected Products

Product: Old Navy Toddler Girl Aqua Socks (Pink)
Model:
896452
Date Ranges: February 2012 through June 2012
Product: Old Navy Toddler Girl Aqua Socks (Purple)
Model:
896452
Date Ranges: February 2012 through June 2012

Product Images

Toddler Girl Aqua Socks (pink)

Toddler Girl Aqua Socks (pink)

Toddler Girl Aqua Socks (purple)

Toddler Girl Aqua Socks (purple)

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 12223
Status: Active
Sold By: Old Navy stores in the U.S. and Canada and at oldnavy.com in the U.S. and at oldnavy.ca in Canada from February 2012 through June 2012. The shoes sold for between $12 and $15.
Manufactured In: China
Units Affected: About 34,000 in the U.S. and 3,800 in Canada
Distributed To: Nationwide
Contact: For additional information, contact Old Navy toll-free at (866) 580-9930 between 9 a.m. and 9 p.m. ET Monday through Friday, Saturday between 12 p.m. and 7 p.m. ET, and Sunday between 12 p.m. and 6 p.m. ET, or email Old Navy at custserv@oldnavy.com
Agency Last Updated: April 22, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response