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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture

Office Depot Recalls Executive Chairs Due to Fall Hazard

Agency Publication Date: January 7, 2016
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Summary

Office Depot has recalled approximately 300,000 Crawley II executive chairs because the seat plate weld can crack or break, causing the chair to fail. These black, high-back adjustable chairs were sold at Office Depot and OfficeMax stores and online between October 2012 and September 2015. There have been eight reports of the seat plate breaking, though no injuries have been reported yet. Consumers should immediately stop using these chairs and contact Office Depot for a free replacement seat plate.

Risk

The metal weld connecting the seat to the base can fail during use. If this weld breaks, the seat can suddenly detach or collapse, causing the occupant to fall and sustain injuries.

What You Should Do

  1. Immediately stop using the Crawley II executive chair to avoid the risk of falling.
  2. Check the underside of the seat cushion for a white label that includes 'US REG. No. PA 25917(CN)'.
  3. Verify if your chair is affected by checking for Office Depot SKU number 493822 or OfficeMax item number 23324118.
  4. Contact Office Depot toll-free at 855-743-7701 from 8 a.m. to 8 p.m. ET Monday through Friday to receive a free replacement seat plate that you can install at home.
  5. You can also visit www.officedepot.com and click on 'Customer Service' for more information regarding this recall.
  6. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled chair and contact Office Depot to receive a free replacement seat plate that consumers can install at home.

Contact: Office Depot toll-free at 855-743-7701 from 8 a.m. to 8 p.m. ET Monday through Friday, or visit the firm's website at www.officedepot.com then click on "Customer Service" for more information.

Affected Products

Product: Crawley II Executive Chairs
Model:
SKU 493822
Item 23324118
US REG. No. PA 25917(CN)
Date Ranges: October 2012 through September 2015

Product Images

Office Depot Executive Chairs

Office Depot Executive Chairs

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 16069
Status: Active
Sold By: Office Depot and OfficeMax retail stores nationwide and online from October 2012 through September 2015 for about $140.
Manufactured In: China
Units Affected: About 300,000
Distributed To: Nationwide
Importer: Office Depot Inc., of Boca Raton, Fla.
Contact: Office Depot toll-free at 855-743-7701 from 8 a.m. to 8 p.m. ET Monday through Friday, or visit the firm's website at www.officedepot.com then click on "Customer Service" for more information.
Agency Last Updated: January 7, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response