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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Fitness Equipment

Octane Fitness Recalls Cross Trainers Due to Fall Hazard (Recall Alert)

Agency Publication Date: March 29, 2018
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Summary

Octane Fitness has recalled about 570 XT-One elliptical cross trainers because the incline lead screw can break, causing the foot pedals to drop suddenly. This defect has already led to seven reports of pedals dropping, including one injury where a user scraped their knee or leg. These standing machines were sold at specialty fitness stores and direct to commercial gyms between August 2015 and November 2017 for $8,000 to $10,500. Owners of these machines should stop using them immediately and contact the manufacturer for a free repair.

Risk

The internal incline lead screw can shear off during use, which causes the foot pedals to drop unexpectedly, posing a fall hazard that can result in impact injuries to the user.

What You Should Do

  1. Check the incline support column for the model name 'XTOne' and look at the rear of the keypad or side of the machine for the 'Octane Fitness' brand name.
  2. Verify if your machine has model number XT5700; only this specific model is included in the recall.
  3. Identify the machine by its appearance: it is a standing elliptical measuring 33 by 99 inches, sold in shades of gray, green, and orange, featuring either a 10-inch glass touch screen or a large LED display.
  4. If you own a recalled cross trainer, stop using it immediately to prevent a fall.
  5. Contact Octane Fitness toll-free at 888-975-1376 from 7:30 a.m. to 6 p.m. CT, email customerservice@octanefitness.com, or visit www.octanefitness.com and click on 'Safety Notices' to receive repair instructions.
  6. Commercial gym and fitness center operators should ensure the machines are unplugged and clearly marked as out of service until the repair is completed.
  7. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Gym and Fitness Center operators should immediately stop using these recalled cross trainers and contact Octane Fitness LLC for repair instructions. The firm is contacting all known purchasers of the recalled cross trainers directly.

Contact: Octane Fitness toll-free at 888-975-1376 from 7:30 a.m. to 6 p.m. CT, email at customerservice@octanefitness.com, or online at www.octanefitness.com and click on Safety Notices for more information.

Affected Products

Product: Octane Fitness XT-One elliptical cross trainer
Model:
XT5700
Date Ranges: August 2015 through November 2017

Product Images

Octane Fitness XT-One elliptical cross trainer

Octane Fitness XT-One elliptical cross trainer

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18734
Status: Active
Sold By: Specialty fitness stores, distributors and direct sales to commercial clubs and gyms nationwide from August 2015 through November 2017 for between about $8,000 and $10,500.
Manufactured In: Taiwan
Units Affected: About 570
Distributed To: Nationwide
Importer: Octane Fitness, of Brooklyn Park, Minn.
Contact: Octane Fitness toll-free at 888-975-1376 from 7:30 a.m. to 6 p.m. CT, email at customerservice@octanefitness.com, or online at www.octanefitness.com and click on Safety Notices for more information.
Agency Last Updated: March 29, 2018

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response