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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Trucks & SUVs

Hyundai Motor America: 2024 Santa Fe Recalled for Obstructed Rearview Camera Image

Agency Publication Date: April 2, 2024
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Summary

Hyundai Motor America is recalling 18,206 of its 2024 Santa Fe vehicles because the rearview camera image may be blocked by a trailer parking assist message. This software error causes the vehicles to fail federal safety standards for rear visibility. To fix the issue, Hyundai will provide a free over-the-air (OTA) software update to all affected vehicles. Owner notification letters were mailed starting May 31, 2024.

Risk

When the rearview camera image is obstructed, the driver has reduced visibility behind the vehicle while reversing. This increases the likelihood of a crash or injury to people behind the vehicle.

What You Should Do

  1. Check if your vehicle is a 2024 Hyundai Santa Fe affected by recall number 258.
  2. Verify if your vehicle has received the over-the-air (OTA) software update automatically; if not, ensure your vehicle's infotainment system is connected to a network to receive the fix.
  3. If you have questions about the software update or haven't received it, contact Hyundai customer service at 1-855-371-9460.
  4. You may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information.

Your Remedy Options

๐Ÿ”งFree Repair

Over-the-air (OTA) software update

How to: Hyundai will release an OTA software update to fix the rearview camera obstruction. Owners can also contact Hyundai customer service at 1-855-371-9460.

Affected Products

Product: 2024 Hyundai Santa Fe

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V246000
Status: Active
Manufacturer: Hyundai Motor America
Sold By: authorized dealers
Units Affected: 18,206 vehicles(18206% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: Yes โ€” fix may be delivered as an over-the-air software update
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: May 31, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 258
Agency Last Updated: May 18, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response