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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Computing

NVIDIA Recalls Tablet Computers Due to Fire Hazard

Agency Publication Date: July 31, 2015
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Summary

NVIDIA is recalling approximately 83,000 SHIELD tablet computers with 8-inch touch screens because the lithium-ion battery can overheat. There have been four reports of the tablets overheating due to thermal runaway, including two incidents that resulted in damage to flooring. These tablets were sold nationwide at GameStop stores and online at Amazon.com, BestBuy.com, and other retailers between July 2014 and July 2015. NVIDIA will provide a free replacement tablet to affected consumers.

Risk

The tablet's lithium-ion battery can undergo thermal runaway and overheat, creating a fire hazard that can cause property damage or personal injury.

What You Should Do

  1. Check the left side edge of your tablet for the model and serial numbers. This recall includes NVIDIA SHIELD tablets with model numbers P1761, P1761W, and P1761WX.
  2. Verify if your serial number falls within the range of 0410215901781 through 0425214604018.
  3. If your tablet is included in the recall, stop using it immediately and turn it off.
  4. Contact NVIDIA toll-free at 888-943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or visit www.nvidia.com and click on 'NVIDIA Tablet Recall Program' to receive instructions for a free replacement tablet.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.

Contact: NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.

Affected Products

Product: NVIDIA SHIELD tablet computer
Model:
P1761
P1761W
P1761WX
Lot Numbers:
0410215901781 through 0425214604018 (Serial Numbers)
Date Ranges: July 2014 through July 2015

Product Images

Recalled NVIDIA SHIELD tablet

Recalled NVIDIA SHIELD tablet

Recalled NVIDIA SHIELD tablet

Recalled NVIDIA SHIELD tablet

Location of model and serial number on tablet

Location of model and serial number on tablet

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15204
Status: Active
Sold By: GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.
Manufactured In: China
Units Affected: About 83,000 (in addition, 5,000 were sold in Canada)
Distributed To: Nationwide
Importer: NVIDIA Corp., of Santa Clara, Calif.
Contact: NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.
Agency Last Updated: July 31, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response