Go Backs
HomeCategoriesStatesCheck Your Home
Go Backs

Track product recalls and safety alerts from CPSC, FDA, NHTSA, and USDA. Stay informed and keep your family safe.

Browse

  • Categories
  • States
  • Check Your Home
  • Risk Levels

Agencies

  • CPSC
  • FDA Food
  • FDA Drug
  • FDA Device
  • FDA Veterinary
  • NHTSA
  • USDA

Company

  • About
  • FAQ
  • Contact
  • Terms of Service
  • Privacy Policy
Buy Me a Coffee

Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

ยฉ 2026 Go Backs. All rights reserved.

Medium RiskCPSC
Medications & Supplements/Topical Products

NumbSkin Pain Relief Cream Recalled by SeeNext Venture Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

Agency Publication Date: March 18, 2020
Share:
Sign in to monitor this recall

Summary

SeeNext Venture is recalling approximately 8,000 units of NumbSkin pain relief cream with 5% lidocaine. The product's packaging is not child-resistant as required by law, which poses a serious poisoning risk if a young child accesses and ingests or applies the cream to their skin. The affected cream was sold in 30-gram white tubes with blue accents exclusively on Amazon.com between October 2019 and February 2020. Consumers should immediately move the product to a secure location and contact the company for a free replacement.

Risk

The packaging lacks a child-resistant cap, allowing young children to easily open the tube. This creates a risk of lidocaine poisoning if the cream is ingested or absorbed through the skin in large amounts.

What You Should Do

  1. Locate your NumbSkin tube and check the thin end of the tube for Lot 9238 and a date code between 10/2019 and 09/2020. Also check the outer box for Batch number 9238.
  2. Immediately store the pain relief cream in a safe, high, or locked location that is out of reach and sight of children.
  3. Contact SeeNext Venture toll-free at 844-700-6862 from 9 a.m. to 6 p.m. PT Monday through Saturday, or email distributions@numbskin.com to receive instructions on how to safely dispose of or return the product and receive a free replacement product with a child-resistant cap.
  4. Visit www.numbskin.com and click on the 'Recall' link on the home page for additional information and instructions.
  5. Contact the CPSC Hotline at 800-638-2772 if you have further questions regarding this safety recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately store the pain relief cream in a safe location out of reach of children and contact SeeNext Venture for instructions on how to dispose or return it and to receive a free replacement similar product with a child-resistant cap. Amazon is contacting all known purchasers directly.

Contact: SeeNext Venture toll-free at 844-700-6862 from 9 a.m. to 6 p.m. PT Monday through Saturday, email at distributions@numbskin.com or online at www.numbskin.com and click on Recall at the home page for more information.

Affected Products

Product: NumbSkin pain relief cream with 5% lidocaine (30g)
UPC Codes:
644730993197
Lot Numbers:
9238
Date Ranges: 10/2019 - 09/2020 (Expiration Date Code), October 2019 - February 2020 (Sale Period)

Product Images

Recalled NumbSkin pain relief cream

Recalled NumbSkin pain relief cream

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20724
Status: Active
Sold By: Online at Amazon.com from October 2019 through February 2020 for about $25.
Manufactured In: Canada
Units Affected: About 8,000
Distributed To: Nationwide
Importer: SeeNext Venture Ltd., of Blaine, Wash.
Contact: SeeNext Venture toll-free at 844-700-6862 from 9 a.m. to 6 p.m. PT Monday through Saturday, email at distributions@numbskin.com or online at www.numbskin.com and click on Recall at the home page for more information.
Agency Last Updated: March 18, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response