NTI Boilers Inc. has recalled about 323 NTI-brand TRX Series II residential wall-mounted gas boilers sold in the United States, along with approximately 459 units sold in Canada. The recalled units, available in gray and measuring roughly 20 inches wide by 34 inches high, include models TRX150, TRX199, and TRX199C. The boilers were sold nationwide through independent contractors and distributors from September 2024 through February 2025. The recall was issued because the burner door can fail to seal correctly due to improper door studs, which allows flames and dangerous gases to escape. While no incidents or injuries have been reported, consumers are eligible for a free repair by a certified technician.
The incorrect burner door studs can prevent a secure seal, allowing fire and toxic carbon monoxide gas to leak into the home. This defect poses a severe risk of fire and carbon monoxide (CO) poisoning, which can lead to serious injury or death.
The boiler door can fail to seal properly, due to incorrect burner door studs, allowing flames and gases to escape, posing fire and carbon monoxide (CO) poisoning hazards that can result in death or serious injury.
Serial number and model number are located on the rating plate on the left-hand side of the boiler.
Serial number and model number are located on the rating plate on the left-hand side of the boiler.
Serial number and model number are located on the rating plate on the left-hand side of the boiler.
Recalled TRX Series II boiler
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response