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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicle Parts & Equipment

Nova Bus Ricon Hidden Frame Windows Recalled for Detaching Glass Risk

Agency Publication Date: April 9, 2026
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Summary

Nova Bus (US) Inc. is recalling 61 Ricon hidden frame windows because the glass can detach from the frame. This recall affects windows sold through Prevost Parts and Prevost Service Center that fail to meet federal safety standards for bus window retention. Owners can have these windows inspected and replaced by the manufacturer at no cost.

Risk

The window glass can fall out of the frame while the vehicle is in motion, which increases the risk of passengers being ejected or injured during a crash. Additionally, detached glass falling onto the road creates a hazard for other drivers, increasing the risk of a secondary accident.

What You Should Do

  1. Identify if your vehicle or equipment is affected by checking for Ricon hidden frame windows purchased through Prevost Parts or Prevost Service Center.
  2. Check the manufacturer's documentation or contact Nova Bus to see if your specific part numbers are included in this recall. See the Affected Products section below for the full list of affected codes.
  3. Contact Nova Bus customer service at 1-450-472-6410 to arrange for a free inspection of the window adhesion. Refer to recall number ER26501.
  4. If the inspection reveals inadequate adhesion around the frame, Nova Bus will replace the window units free of charge.
  5. Call the NHTSA Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov/recalls for additional information.

Your Remedy Options

You have 2 options:

๐Ÿ”งOption 1: Free Repair

Free inspection of window adhesion.

How to: Contact Nova Bus customer service at 1-450-472-6410 to arrange for an inspection.
๐Ÿ”„Option 2: Free Replacement

Free replacement of defective windows.

How to: If the inspection finds inadequate adhesion, Nova will replace the window units free of charge.

Affected Products

Product: Ricon Hidden Frame Windows

Sold through Prevost Parts and Prevost Service Center; refer to Nova Bus document for specific part number information; VINs searchable on NHTSA.gov beginning June 8, 2026.

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 26E019000
Status: Active
Manufacturer: Nova Bus (US) Inc.
Sold By: Prevost Parts; Prevost Service Center
Manufactured In: USA
Units Affected: 61(2% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Equipment (E)
Recall Classification: Compliance (Federal Standard Violation)
Distributed To: Nationwide
Manufacturer Recall #: ER26501
Agency Last Updated: April 13, 2026

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response