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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Cleaning Products

Norwex Recalls Rubber Brooms Due to Laceration Hazard (Recall Alert)

Agency Publication Date: August 22, 2019
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Summary

Norwex has recalled approximately 58,000 extendable indoor/outdoor white rubber brooms. The broom handles can break in half during use, exposing a sharp metal inner rim that can cause cuts to the user. Norwex has received 41 reports of the handles breaking, including six reports of minor injuries to users' hands or fingers. These brooms were sold by Norwex consultants at events and online between January 2019 and June 2019.

Risk

The extendable handle is prone to snapping during normal use, which exposes jagged metal edges. This defect has caused lacerations to the hands and fingers of several consumers.

What You Should Do

  1. Immediately stop using the recalled extendable indoor/outdoor white rubber brooms.
  2. Check the broom head for the 'Norwex' logo printed on the plastic covering the bristles to identify the brand.
  3. Verify if your broom is affected by looking for an embossed date stamp code of 18/9, 18/10, 18/11, or 18/12 located on the screw joint and lock base.
  4. Contact Norwex at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, or 9 a.m. to 5 p.m. CT Saturday, to receive a full refund.
  5. You can also email USnorwexservice@norwex.com or visit www.norwex.biz and click on 'Product Recalls' for more information on the refund process.
  6. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

💰Full Refund

Consumers should immediately stop using the recalled brooms and contact Norwex for a full refund.

Contact: Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.

Affected Products

Product: Norwex Extendable Indoor/Outdoor Rubber Broom
Lot Numbers:
18/9
18/10
18/11
18/12
Date Ranges: Sold between January 2019 and June 2019

Product Images

Recalled Norwex Rubber broom

Recalled Norwex Rubber broom

Recalled rubber brooms have “Norwex” printed on the brush head

Recalled rubber brooms have “Norwex” printed on the brush head

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 19771
Status: Active
Sold By: Norwex Consultant events and parties through direct order and online at www.norwex.biz from January 2019 through June 2019 for about $30.
Manufactured In: China
Units Affected: About 58,000
Distributed To: Nationwide
Importer: Norwex USA Inc., of Coppell, Texas.
Contact: Norwex toll-free at 833-882-5569 from 8 a.m. to 8 p.m. CT Monday through Friday, from 9 a.m. to 5 p.m. CT Saturday; email at USnorwexservice@norwex.com; or online at www.norwex.biz and click on “Product Recalls” for more information.
Agency Last Updated: August 22, 2019

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response