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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Bicycles & Scooters

Norco Bicycles Recalls Children's Bicycles Due to Fall Hazard

Agency Publication Date: November 7, 2017
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Summary

Norco Bicycles is recalling about 1,050 children's bicycles because the crankset can bend or break during use, which can cause a rider to lose control and fall. The recall includes 2015, 2016, and 2017 model years of several popular models like the Storm, Charger, and Fluid series. These bikes were sold at Norco dealers nationwide between May 2016 and September 2017 for between $400 and $1,700. The firm has received four reports of the cranks bending or breaking, though no injuries have been reported yet. Affected consumers will receive a free installation of a new crankset.

Risk

The Samox bicycle cranks can structurally fail by bending or breaking while a child is riding. This creates an immediate risk of the rider losing their footing or balance, leading to a fall and potential injury.

What You Should Do

  1. Immediately stop using the recalled Norco children's bicycles.
  2. Identify if your bike is affected by checking the model name on the top tube: look for Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, or Fluid FS 4.2.
  3. Check the inside of both crank arms (the part the pedals attach to) for the model number AC30.
  4. Look at the end of each crank arm to see if the length is stamped as either 140mm or 152mm.
  5. If your bike matches these details, contact an authorized Norco Bicycles dealer to schedule a free installation of a replacement crankset.
  6. Contact Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit www.norco.com and click on “Safety Notices/Recalls” for more information.
  7. For additional questions, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace

Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.

Contact: Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.

Affected Products

Product: Norco Storm 2.1 (20-inch wheels)
Model:
Storm 2.1
AC30
Lot Numbers:
140mm crank
152mm crank
Date Ranges: May 2016 - September 2017
Product: Norco Storm 4.1 (24-inch wheels)
Model:
Storm 4.1
AC30
Lot Numbers:
140mm crank
152mm crank
Date Ranges: May 2016 - September 2017
Product: Norco Charger 2.1 (20-inch wheels)
Model:
Charger 2.1
AC30
Lot Numbers:
140mm crank
152mm crank
Date Ranges: May 2016 - September 2017
Product: Norco Charger 4.1 (24-inch wheels)
Model:
Charger 4.1
AC30
Lot Numbers:
140mm crank
152mm crank
Date Ranges: May 2016 - September 2017
Product: Norco Fluid HT 2.3 (20-inch wheels)
Model:
Fluid HT 2.3
AC30
Lot Numbers:
140mm crank
152mm crank
Date Ranges: May 2016 - September 2017
Product: Norco Fluid HT 4.3 (24-inch wheels)
Model:
Fluid HT 4.3
AC30
Lot Numbers:
140mm crank
152mm crank
Date Ranges: May 2016 - September 2017
Product: Norco Fluid FS 2.2 (20-inch wheels)
Model:
Fluid FS 2.2
AC30
Lot Numbers:
140mm crank
152mm crank
Date Ranges: May 2016 - September 2017
Product: Norco Fluid FS 4.2 (24-inch wheels)
Model:
Fluid FS 4.2
AC30
Lot Numbers:
140mm crank
152mm crank
Date Ranges: May 2016 - September 2017

Product Images

Charger 4.1/2.1

Charger 4.1/2.1

Fluid HT 4.3/2.3

Fluid HT 4.3/2.3

Fluid FS 20/24

Fluid FS 20/24

Storm 4.1/2.1

Storm 4.1/2.1

Storm 4.1/2.1

Storm 4.1/2.1

Example of crankset location on bike

Example of crankset location on bike

Crank length (140 or 152) is stamped at the end of each crank arm

Crank length (140 or 152) is stamped at the end of each crank arm

Recalled bicycles have cranksets with AC-30 stamped inside the arm

Recalled bicycles have cranksets with AC-30 stamped inside the arm

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 18025
Status: Active
Sold By: Norco Bicycles dealers nationwide from May 2016 through September 2017 for between $400 and $1,700.
Distributor: Norco Bicycles, of Canada
Manufactured In: China
Units Affected: About 1,050 (In addition 1,750 were sold in Canada)
Distributed To: Nationwide
Importer: Norco Bicycles, of Canada
Contact: Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.
Agency Last Updated: November 7, 2017

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response