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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Home & Furniture/Mattresses & Bedding

Nipponflex Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard

Agency Publication Date: July 30, 2015
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Summary

Nipponflex is recalling approximately 400 Smart Care and Smart Flex mattresses because they fail to meet mandatory federal flammability standards. These white mattresses feature an electric massage function and were sold in various sizes, including split queen and king configurations. No incidents or injuries have been reported, but the mattresses must be repaired with a compliant cover to protect consumers. These products were sold by independent distributors through in-home sales between April 2014 and February 2015 for between $2,000 and $7,000.

Risk

The mattresses do not meet federal fire safety standards, which means they can ignite more easily and burn more quickly than allowed, posing a serious fire hazard to consumers.

What You Should Do

  1. Check the label on the side of your mattress for the brand name 'Nipponflex' and the model names 'SMART FLEX' or 'SMART CARE'.
  2. Confirm if your mattress was purchased between April 2014 and February 2015, including white standard or split-style mattresses with an electric massage remote.
  3. Contact Nipponflex toll-free at (844) 226-0366 at any time or email mattressrecall@nipponflexusa.com to request a free mattress cover that brings the product into compliance with federal safety standards.
  4. Ask the company for assistance with installing the new cover if you are unable to do it yourself.
  5. Visit www.nipponflexusa.com and click on 'Recall Information' for additional details and to process your request online.
  6. For further questions or to report a safety concern, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

🔧Free Repair

Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.

Contact: Nipponflex toll free at (844) 226-0366 any time, by email at mattressrecall@nipponflexusa.com or online at www.nipponflexusa.com and click on "Recall Information" for more information.

Affected Products

Product: Nipponflex Smart Care Mattress
Date Ranges: April 2014 - February 2015
Product: Nipponflex Smart Care Split Mattress
Date Ranges: April 2014 - February 2015
Product: Nipponflex Smart Flex Mattress
Date Ranges: April 2014 - February 2015
Product: Nipponflex Smart Flex Split Mattress
Date Ranges: April 2014 - February 2015

Product Images

Smart Care mattress

Smart Care mattress

Smart Care split mattress

Smart Care split mattress

Smart Flex mattress

Smart Flex mattress

Smart Flex split mattress

Smart Flex split mattress

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 15202
Status: Active
Sold By: Independent distributors via in-home sales in Florida, Georgia, Massachusetts, New Hampshire, New York, Utah and Virginia from April 2014 through February 2015 for between $2,000 and $7,000.
Manufactured In: Brazil
Units Affected: About 400
Distributed To: Nationwide
Importer: Nipponflex, of Pompano Beach, Fla.
Contact: Nipponflex toll free at (844) 226-0366 any time, by email at mattressrecall@nipponflexusa.com or online at www.nipponflexusa.com and click on "Recall Information" for more information.
Agency Last Updated: July 30, 2015

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response