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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Nikon Recalls Rechargeable Battery Packs Sold with Digital SLR Cameras Due to Burn Hazard

Agency Publication Date: July 11, 2012
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Summary

Nikon has recalled approximately 5,100 EN-EL15 rechargeable lithium-ion battery packs in the U.S. (with an additional 1,100 in Canada and 195,000 worldwide). These batteries were sold with Nikon D800 and D7000 digital SLR cameras and can short circuit, causing the battery to overheat and melt. While no injuries have been reported in the U.S. or Canada, seven incidents of overheating have been reported internationally. These products were sold at camera and mass merchandise stores, through catalogs, and online from March 2012 through April 2012 for between $1,200 and $3,000 as part of a camera kit.

Risk

The internal components of the battery pack can short circuit, leading to extreme overheating that can melt the battery's plastic casing and cause burn injuries to anyone touching the device.

What You Should Do

  1. Immediately stop using the Nikon EN-EL15 rechargeable battery pack and remove it from your camera.
  2. Check the 14-digit lot number printed on the back of the battery pack to see if your unit is affected. The recall only includes batteries where the ninth character of the lot number is either an 'E' or an 'F' (for example: 20120305FA0769).
  3. Confirm that the battery has 'EN-EL15' and '7.0V 1900mAh 14Wh' printed on the back to ensure it is the correct model.
  4. Contact Nikon to request a free replacement battery pack by calling (800) 645-6687 between 8 a.m. and 12 midnight ET, Monday through Friday, or visit the firm's website at www.nikonusa.com.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions about this or any other consumer product safety recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should stop using the recalled battery packs immediately, remove them from the camera and contact Nikon for a free replacement battery pack.

Contact: For additional information, contact Nikon at (800) 645-6687 between 8 a.m. through 12 midnight ET Monday through Friday, or visit the firm's website at www.nikonusa.com

Affected Products

Product: Nikon EN-EL15 Rechargeable Lithium-Ion Battery Pack
Model:
EN-EL15
D800
D7000
Lot Numbers:
Lot numbers with 'E' in the 9th character position
Lot numbers with 'F' in the 9th character position
Date Ranges: March 2012 - April 2012 (U.S. sales), February 2012 - March 2012 (Canada sales)

Product Images

Rechargeable Battery Packs Sold with Digital SLR Cameras

Rechargeable Battery Packs Sold with Digital SLR Cameras

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 12219
Status: Active
Sold By: Camera, office supply and mass merchandise stores, in catalogs and on various websites nationwide. They were sold with the digital SLR camera in Canada from February 2012 through March 2012 and in the U.S. from March 2012 through April 2012 for between $1,200 and $3,000.
Distributor: Nikon Inc., of Melville, N.Y.
Manufactured In: Japan, China
Units Affected: About 5,100 in the United States, 1,100 in Canada and an additional 195,000 worldwide
Distributed To: Nationwide
Contact: For additional information, contact Nikon at (800) 645-6687 between 8 a.m. through 12 midnight ET Monday through Friday, or visit the firm's website at www.nikonusa.com
Agency Last Updated: April 22, 2016

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response