Nestlé Waters North America has recalled approximately 12,300 AccuPure floor-standing filtration dispensers because they can overheat and smoke. The company has received 15 reports of units overheating, including seven incidents where the units emitted smoke or caught fire, though no injuries have been reported. These dispensers were primarily rented or sold to businesses nationwide from April 2011 through April 2017. Nestlé Waters is contacting customers directly to schedule the installation of a replacement unit.
The internal components of the dispenser can overheat and begin to smoke or catch fire, creating a serious risk of property damage and burn injuries to anyone nearby.
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting consumers directly to schedule installation of a replacement unit. Consumers with questions should contact Nestlé Waters.

Nestlé Waters AccuPure floor standing filtration dispenser – HB215-3G

Nestlé Waters AccuPure floor standing filtration dispenser – HW215-3G

Location of Model Number
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response