Nestlé Waters North America is recalling about 10,900 AccuPure countertop water filtration dispensers (model HCB215n) because they can overheat, causing internal parts to melt and smoke. This defect has resulted in seven reports of components melting or burning, creating a serious fire risk. These black units were sold or leased primarily to businesses nationwide between January 2013 and May 2016. Nestlé Waters is contacting affected customers directly to provide a free replacement unit.
The water dispensers' internal components can overheat during operation, leading to melting parts and smoke. This poses a direct risk of fire in the building and potential burn injuries to anyone nearby.
Consumers should immediately unplug the water dispensers and stop using them. Nestlé Waters is contacting affected customers directly to schedule installation of a free replacement unit. Customers with questions should contact Nestlé Waters.
Nestlé Waters Countertop Filtration Dispenser
Location of Model Number
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response