Nestlé USA has recalled approximately 440,500 metallic Starbucks-branded ceramic mugs included in four different holiday gift sets. If these mugs are microwaved or filled with extremely hot liquid, they can overheat or shatter, posing significant safety risks. There have been 12 reported incidents of the mugs failing, resulting in 10 injuries including severe burns, blisters, and cuts. The affected sets were sold at Target, Walmart, and military retail outlets nationwide from November 2023 through January 2024. Consumers are advised to stop using the mugs immediately and return them for a full refund.
The metallic coating on the ceramic mugs causes them to overheat or break when exposed to microwaves or very hot liquids. This has caused severe burns and blisters to consumers' hands and fingers, as well as laceration injuries from broken ceramic.
Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to "Leave Us a Message", click on "Complaint", select "Recall" from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.
Identifier code is located on the bottom of the mug.
Identifier code is located on the bottom of the mug.
Identifier code is located on the bottom of the mug.
Identifier code is located on the bottom of the mug.
Recalled Starbucks Holiday Gift Set with 2 Mugs (As Sold)
Recalled Starbucks Holiday Gift Set with 2 Mugs (Close-up of Mug)
Recalled Starbucks Classic Hot Cocoa and Mug
Recalled Starbucks Peppermint and Classic Hot Cocoas and Mug
Recalled Starbucks Holiday Blend Coffee and Mug
Location of the gift set identifier code on the bottom of the mug
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response