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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Outdoor & Sports/Fitness Equipment

Nautilus Treadmills Recalled Due to Fall Hazard

Agency Publication Date: June 9, 2022
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Summary

Nautilus is recalling about 7,300 treadmills, specifically models T616 and T618, because they can start unexpectedly on their own. This defect poses a serious fall hazard to users. Nautilus has received 21 reports of these treadmills self-starting, although no injuries have been reported to date. Consumers should stop using the machines immediately and contact Nautilus for a free software upgrade provided on a USB flash drive.

Risk

The treadmill's software can malfunction, causing the belt to start moving without user initiation. If a person is on or near the machine when it suddenly starts, they can lose their balance and fall, potentially leading to serious injury. There have been 21 documented cases of the treadmills starting by themselves.

What You Should Do

  1. This recall affects Nautilus treadmills with model number T616 (serial numbers 100672PRO21140001 through 100672PRO21171980) and model number T618 (serial numbers 100647PRO21130111 through 100647PRO21183960).
  2. To identify your treadmill, look for the 'Nautilus' name and model number printed on the plastic shroud at the front of the walking belt. The serial number can be found on the base-frame of the treadmill beneath the belt.
  3. Immediately stop using the recalled treadmill.
  4. Contact Nautilus to receive a free USB flash drive containing a software upgrade and installation instructions. If you purchased your treadmill directly from Nautilus, the company will automatically ship the USB drive to you at no cost.
  5. Once you receive the flash drive, follow the instructions to plug it into the USB port on the treadmill console to upload the software fix.
  6. You can reach Nautilus at 800-266-2108 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at www.Nautilus.com by clicking on 'Recall Notices' at the bottom of the page.
  7. Call the CPSC Hotline at 800-638-2772 for additional information regarding this recall.

Your Remedy Options

๐Ÿ”งFree Repair

Consumers should immediately stop using the recalled treadmills and contact Nautilus to receive a free USB flash drive with a software upgrade and installation instructions. Nautilus will automatically ship the USB flash drive and instructions at no cost to customers who purchased the treadmills directly from Nautilus. The instructions will direct consumers to plug the flash drive into the USB port on the treadmill to upload the software upgrade.

Contact: Nautilus at 800-266-2108 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at https://download.nautilus.com/pdf/NLS.T616-T618.cpsc.safety.notice.EN.pdf or www.Nautilus.com and click on "Recall Notices" at the bottom of the page for more information.

Affected Products

Product: Nautilus Treadmill T616
Model:
T616
Serial Numbers:
100672PRO21140001 through 100672PRO21171980
Date Ranges: Sold April 2021 through November 2021

Model number is on the shroud at the front of the belt; serial number is on the base-frame beneath the belt.

Product: Nautilus Treadmill T618
Model:
T618
Serial Numbers:
100647PRO21130111 through 100647PRO21183960
Date Ranges: Sold April 2021 through November 2021

Model number is on the shroud at the front of the belt; serial number is on the base-frame beneath the belt.

Product Images

Recalled Nautilus T618 Treadmill

Recalled Nautilus T618 Treadmill

Recalled Nautilus T616 Treadmill

Recalled Nautilus T616 Treadmill

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 22153
Status: Active
Manufacturer: Zhejiang Arcana Power Health Tech. CO. LTD., of China
Sold By: Best Buy; Walmart; Nautilus.com; Amazon.com
Manufactured In: China
Units Affected: About 7,300
Distributed To: Nationwide
Importer: Nautilus Inc., of Vancouver, Wash.
Contact: Nautilus at 800-266-2108 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at https://download.nautilus.com/pdf/NLS.T616-T618.cpsc.safety.notice.EN.pdf or www.Nautilus.com and click on "Recall Notices" at the bottom of the page for more information.
Agency Last Updated: June 9, 2022

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response