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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskFDA Device
Medical Devices/Diagnostic Equipment

Natus Neurology Inc: Tensive Conductive Adhesive Gel Recalled for Irritation and Quality Issues

Agency Publication Date: March 19, 2024
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Summary

Natus Neurology Inc. is recalling approximately 115 units of Tensive Conductive Adhesive Gel and Sleep Supplies Start Kits because the gel may be discolored, too thick, and can cause skin irritation. The issue was discovered after five complaints were received regarding the gel's texture and appearance, including one report of patient skin irritation following a procedure. These products were distributed worldwide, specifically across the United States and Canada, and involve specific lots of the Tensive gel and Embla EX Series amplifier kits.

Risk

The defective gel can cause localized skin irritation or discomfort for patients during or after medical procedures. Additionally, the abnormal thickness and discoloration of the gel may interfere with the proper performance of medical diagnostic equipment.

What You Should Do

  1. Check your inventory for TENSIVE Conductive Adhesive Gel (REF 016-401600) with Lot Number A0623009 and UDI/DI 00855683006333.
  2. Check your inventory for Natus Neurology Sleep Supplies Start Kits (REF 024252) used with Embla EX Series Amplifiers, specifically looking for Lot Numbers 614922, 614923, 614921, 122923, or 628166.
  3. Immediately stop using any gel from the affected lot numbers and set the products aside to prevent further use.
  4. Contact your healthcare provider or Natus Neurology Inc. at 3150 Pleasant View Rd, Middleton, Wisconsin, for further instructions on how to return the product and obtain a replacement or refund.
  5. If you have experienced skin irritation after a procedure involving this gel, contact your healthcare provider for medical advice.
  6. For additional questions regarding this recall, contact the FDA at 1-888-463-6332 or visit www.fda.gov/medical-devices/medical-device-recalls.

Your Remedy Options

๐Ÿ“‹Other Action

Contact manufacturer for instructions

How to: Contact your healthcare provider or the manufacturer for further instructions and potential refund

Affected Products

Product: TENSIVE Conductive Adhesive Gel, REF 016-401600
Model / REF:
REF 016-401600
UPC Codes:
00855683006333
Lot Numbers:
A0623009
Product: Natus Neurology Sleep Supplies Start Kit with Single Use Supplies for Embla EX Series Amplifiers, REF 024252
Model / REF:
REF 024252
Lot Numbers:
614922
614923
614921
122923
628166

Additional Information

Agency: Food and Drug Administration (FDA)
Event ID: 93969
Status: Active
Manufacturer: Natus Neurology Inc
Sold By: Natus Neurology Inc
Manufactured In: United States
Units Affected: 2 products (80 units; 35 units)
Distributed To: Nationwide

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: FDA iRES ยท Raw API Response

openFDA Disclaimer: This recall information is sourced from the openFDA API. Do not rely on openFDA to make decisions regarding medical care. While we make every effort to ensure that data is accurate, you should assume all results are unvalidated. Refer to the openFDA terms of service for more information.