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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Medications & Supplements/Topical Products

Naturo Sciences Recalls Eiji Essentials Wintergreen Oil Due to Failure to Meet Child Resistant Packaging Requirement; Risk of Poisoning (Recall Alert)

Agency Publication Date: April 23, 2020
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Summary

Naturo Sciences is recalling approximately 1,200 bottles of Eiji Essentials Wintergreen Oil because the packaging is not child-resistant. This 5 mL essential oil contains methyl salicylate, which requires special safety packaging to prevent accidental ingestion. While no injuries have been reported, this oil was sold online at Amazon.com, Walmart.com, and Groupon.com from December 2017 through April 2020. Consumers should immediately move the product to a secure location and contact the company for a full refund.

Risk

The product lacks child-resistant packaging, creating a serious poisoning hazard if a young child swallows the oil, which contains methyl salicylate.

What You Should Do

  1. Check your bottle to see if it is the Eiji Essentials Wintergreen Oil in a 5 mL amber glass bottle with a black cap and red and black label.
  2. Verify the lot number by checking the bottom of the bottle for code '6321C'.
  3. Immediately store the product in a safe, high location out of the reach and sight of children.
  4. Contact Naturo Sciences at 800-656-0273 from 9 a.m. to 5 p.m. PT Monday through Friday, or email support@naturosciences.com to request a full refund.
  5. When emailing for a refund, put 'Refund' in the subject line and include your name, address, and a photo of the product in the body of the email.
  6. For additional questions, you can contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

💰Full Refund

Consumers should immediately store the product in a safe location out of reach of children and contact Naturo Sciences for a refund. The firm is directly notifying all known purchasers about the recall.

Contact: Naturo Sciences toll-free at 800-656-0273 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@naturosciences.com or online at www.naturosciences.com and click on ‘Naturo Sciences Eiji Wintergreen Oil Recall Alert’ for more information. Put “Refund” in the subject line of the e-mail and in the body provide your name, address, and photo of the product.

Affected Products

Product: Eiji Essentials Wintergreen Essential Oil (5 mL)
Lot Numbers:
6321C
Date Ranges: December 2017 through April 2020

Product Images

Recalled Eiji Wintergreen Essential Oil – 5 mL bottle

Recalled Eiji Wintergreen Essential Oil – 5 mL bottle

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20737
Status: Active
Sold By: Online at Amazon.com, Walmart.com and Groupon.com from December 2017 through April 2020 for about $7.
Distributor: Naturo Sciences, of Wilmington, Del.
Manufactured In: United States
Units Affected: About 1,200
Distributed To: Nationwide
Contact: Naturo Sciences toll-free at 800-656-0273 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@naturosciences.com or online at www.naturosciences.com and click on ‘Naturo Sciences Eiji Wintergreen Oil Recall Alert’ for more information. Put “Refund” in the subject line of the e-mail and in the body provide your name, address, and photo of the product.
Agency Last Updated: April 23, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response