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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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High RiskCPSC
Electronics & Technology/Batteries & Chargers

myCharge POWER HUB Portable Chargers Recalled for Fire and Burn Hazards

Agency Publication Date: June 20, 2024
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Summary

myCharge is recalling about 567,000 POWER HUB All-In-One 10,000mAh portable chargers (models AO10FK-A, AO10FK-B, and AO10FK-C) because they can overheat while charging. There have been 120 reports of these devices overheating, including five reports of incidents that led to two residential fires causing approximately $165,000 in property damage. The black portable chargers have two attached cables and retractable wall prongs and were sold exclusively at Costco from January 2022 through November 2023. Consumers should immediately stop using the chargers and contact the manufacturer for a free replacement.

Risk

The charger's internal components can overheat during use, posing significant fire and burn hazards. Multiple incidents have already resulted in smoking, melting, and residential fires causing extensive property damage.

What You Should Do

  1. This recall involves myCharge POWER HUB All-In-One 10,000mAh portable chargers with model numbers AO10FK-A, AO10FK-B, and AO10FK-C.
  2. Identify the affected units by checking the back of the device for the model number and inspecting the retractable wall prong for a 4-digit date code in WWYY format. Recalled date codes end in 21 or 22, or are one of the following: 0123, 0923, 1523, or 1723.
  3. Stop using and charging the recalled portable charger immediately.
  4. Contact myCharge toll-free at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday, email compliance@mycharge.com, or visit https://mycharge.com/pages/power-hub-all-in-one-recall to receive a free replacement portable charger.
  5. Call the CPSC Hotline at 800-638-2772 if you have additional questions regarding this recall.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled portable chargers, and contact myCharge for a free replacement portable charger.

Contact: myCharge toll-free at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday, by email at compliance@mycharge.com, or online at https://mycharge.com/pages/power-hub-all-in-one-recall or www.myCharge.com and click on "RECALL INFORMATION" at the bottom of the page for more information.

Affected Products

Product: myCharge POWER HUB All-In-One 10,000mAh portable charger
Variants: Black
Model:
AO10FK-A
AO10FK-B
AO10FK-C
Lot Numbers:
All date codes ending in 21
All date codes ending in 22
0123
0923
1523
1723
Date Ranges: Sold January 2022 through November 2023

The 4-digit date code (WWYY) is printed on the outer surface of the wall prong. 'myCharge' is printed on the front surface along the long edge.

Product Images

Recalled myCharge POWER HUB All-In-One 10,000mAh portable charger, models AO10FK-A, AO10FK-B, and AO10FK-C

Recalled myCharge POWER HUB All-In-One 10,000mAh portable charger, models AO10FK-A, AO10FK-B, and AO10FK-C

Location of WWYY date code printed on wall prong

Location of WWYY date code printed on wall prong

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 24271
Status: Active
Sold By: Costco; Costco.com
Manufactured In: China
Units Affected: About 567,000
Distributed To: Nationwide
Importer: RFA Brands LLC, d/b/a myCharge, of Birmingham, Michigan
Contact: myCharge toll-free at 888-251-2026 from 9 a.m. to 4 p.m. ET Monday through Friday, by email at compliance@mycharge.com, or online at https://mycharge.com/pages/power-hub-all-in-one-recall or www.myCharge.com and click on "RECALL INFORMATION" at the bottom of the page for more information.
Agency Last Updated: June 20, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response