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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Passenger Cars

Mazda North American Operations: 2024 CX-90 and MAZDA3 Recalled for Failing Rearview and Side Camera Displays

Agency Publication Date: October 26, 2023
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Summary

Mazda is recalling approximately 11,903 of its 2024 CX-90 and MAZDA3 vehicles due to a software error that may prevent the rearview, front, or side camera images from appearing on the dashboard display. This defect means the vehicles fail to meet federal safety standards for rear visibility. To fix this issue, Mazda dealers will provide a free software update for the view monitor control module.

Risk

If the camera images fail to display while the vehicle is in reverse or maneuvering, the driver's visibility is significantly reduced. This increases the likelihood of a crash or injury to pedestrians and objects behind or around the vehicle.

What You Should Do

  1. Confirm if your vehicle is affected by checking your model and year: this recall specifically applies to 2024 Mazda CX-90 and 2024 MAZDA3 vehicles.
  2. Locate your Vehicle Identification Number (VIN) and contact any authorized Mazda dealer to schedule a free appointment to have the view monitor control module software updated.
  3. If you have further questions or need assistance, contact Mazda customer service at 1-800-222-5500 (Option 6) and reference recall number 6223J.
  4. For additional information, contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

🔧Free Repair

Free software update for the view monitor control module.

How to: Contact a Mazda dealer to schedule a free software update.

Affected Products

Product: 2024 Mazda CX-90
Product: 2024 MAZDA3

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 23V718000
Status: Active
Manufacturer: Mazda North American Operations
Sold By: Authorized Mazda Dealers
Units Affected: 11,903 vehicles(120% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Compliance (Federal Standard Violation)
Owner Notification Date: December 20, 2023
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Distributed To: Nationwide
Manufacturer Recall #: 6223J
Agency Last Updated: December 22, 2023

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice · Raw API Response