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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology/Batteries & Chargers

Anker PowerCore 10000 Power Banks Recalled for Fire and Burn Hazards

Agency Publication Date: June 12, 2025
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Summary

Anker Innovations is recalling about 1,158,000 PowerCore 10000 power banks, specifically model number A1263. The lithium-ion battery in these devices can overheat, which has led to 19 reports of fires and explosions, causing two minor burns and more than $60,700 in property damage. These black power banks were sold online at Anker, Amazon, Newegg, and Ebay between June 2016 and December 2022. Consumers can receive a free replacement power bank after submitting proof of possession and confirming proper disposal.

Risk

The internal lithium-ion battery can overheat and malfunction, leading to a risk of fire or explosion. There have been 19 reported incidents of fires, including two minor burn injuries and several cases of property damage.

What You Should Do

  1. This recall involves Anker PowerCore 10000 power banks with model number A1263. The brand name 'Anker' is engraved on the front, while the model number and serial number are printed on the bottom of the device.
  2. Check your device's serial number at https://www.anker.com/product-recalls to determine if your power bank is included in this recall.
  3. Immediately stop using the recalled power bank and do not attempt to charge it.
  4. Register for a free replacement at https://www.anker.com/product-recalls. You will be required to submit a photo of the power bank showing the model and serial numbers, your name, the current date, and the word 'recalled' written on the device in permanent marker.
  5. Do not throw this lithium-ion battery in the trash, curbside recycling bins, or retail battery recycling boxes. Contact your local municipal household hazardous waste (HHW) collection center to ask if they accept recalled lithium-ion batteries for proper disposal.
  6. For additional questions, call the CPSC Hotline at 800-638-2772.

Your Remedy Options

๐Ÿ“‹Replace

Consumers should immediately stop using the recalled power banks and contact Anker Innovations for instructions on receiving a free replacement power bank. Visit https://www.anker.com/product-recalls to register for the recall. To receive a replacement, consumers will be required to submit a photo of their recalled power bank showing the model number, serial number, their name, the date of the photograph, and the word "recalled" written on the power bank in permanent marker. A purchase receipt will be requested but will not be required to participate in the recall. Consumers will also be required to confirm disposal of the power bank in accordance with applicable laws and regulations before receiving a replacement.

Contact: Anker toll-free at 800-988-7973 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A Live Chat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or www.anker.com and click on "Product Recalls" at the top of the page for more information.

Affected Products

Product: Anker PowerCore 10000 power bank
Variants: Black
Model:
A1263
Date Ranges: Sold June 2016 โ€” December 2022

Only model number A1263 with qualifying serial numbers are included. The 'Anker' brand is engraved on the front and the model number is on the bottom.

Product Images

Recalled Anker A1263 power bank

Recalled Anker A1263 power bank

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 25338
Status: Active
Manufacturer: Anker Innovations Limited, of China
Sold By: Anker; Amazon; Newegg; Ebay
Manufactured In: China
Units Affected: About 1,158,000
Distributed To: Nationwide
Contact: Anker toll-free at 800-988-7973 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@anker.com, or online at https://support.anker.com/s/emailcontactus. A Live Chat function is also available at https://support.anker.com/s/contact-us, or go to https://www.anker.com/product-recalls or www.anker.com and click on "Product Recalls" at the top of the page for more information.
Agency Last Updated: June 12, 2025

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice ยท Raw API Response