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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskCPSC
Electronics & Technology

Monoprice Recalls Ethernet Cables Due to Fire Hazard

Agency Publication Date: September 16, 2020
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Summary

Monoprice is recalling about 10,800 Category 6 Ethernet Bulk CMR Communications cables because they fail to meet flammability safety standards. These cables are designed for use in walls and between floors (risers), but because they do not resist flames properly, they can allow a fire to spread more quickly throughout a building. These cables were sold in various colors and lengths between December 2018 and February 2020 on Monoprice.com and Amazon.com; Monoprice will provide a free inspection and replacement installation.

Risk

The cables do not meet UL 1666 flammability requirements, which means they can facilitate the spread of fire between floors and through vertical shafts when exposed to a flame. While no injuries have been reported, this defect poses a significant fire hazard in home and office structures.

What You Should Do

  1. Check your Ethernet cable jacket for the following markings to identify if it is affected: '(UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT', '(UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT', or '(UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT'.
  2. Immediately stop using the recalled cables if they are not already installed, and contact Monoprice to schedule a free inspection and professional replacement installation at no charge.
  3. Contact Monoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email mpcmrrecall@monoprice.com, or visit https://mpcmrrecall.com/ for more information.
  4. For additional questions or to report a related safety incident, contact the CPSC Hotline at 800-638-2772.

Your Remedy Options

📋Replace

Consumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge.

Contact: Monoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on “Recall” located at the bottom of the page for more information.

Affected Products

Product: Monoprice Category 6 Ethernet Bulk CMR Communications Cable (250, 500, and 1000 foot spools)
Model:
(UL) E467139
(UL) E333346
(UL) E339722
23AWGX4P CMR CAT6 UTP
Date Ranges: December 2018 - February 2020

Product Images

Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cables box

Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cables box

Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cable

Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cable

Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cable jacket marking

Recalled Monoprice Category 6 Ethernet Bulk CMR Communications Cable jacket marking

Additional Information

Agency: Consumer Product Safety Commission (CPSC)
Recall ID: 20184
Status: Active
Sold By: Online at www.monoprice.com and www.amazon.com to consumers, IT installation companies, construction, and other businesses from December 2018 through February 2020 for between $20 and $130 per box, depending on length and color.
Manufactured In: China
Units Affected: About 10,800
Distributed To: Nationwide
Importer: Monoprice Inc., of Brea, Calif.
Contact: Monoprice toll-free at 844-500-7656 from 6 a.m. to 3 p.m. PT Monday through Friday, email at mpcmrrecall@monoprice.com, online at https://mpcmrrecall.com/ or www.monoprice.com and click on “Recall” located at the bottom of the page for more information.
Agency Last Updated: September 16, 2020

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

Find an Attorney

This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: CPSC Notice · Raw API Response