Moen is recalling about 10,000 Flo Smart Water Monitor Lithium-Ion Battery Back-Ups because the device can overheat and catch fire. There have been three reports of these backup batteries overheating and catching fire, resulting in minor property damage, though no injuries have been reported. The dark gray rectangular battery (Model 920-001) was sold as an optional accessory at Lowe's, The Home Depot, and Amazon.com between August 2019 and November 2022 for approximately $250. Consumers should immediately unplug the unit and contact Moen for a refund and instructions on how to safely disable and dispose of the battery.
The internal lithium-ion battery can overheat, posing a fire hazard to the home. Three incidents of overheating and fire have already been reported.
Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Dark gray rectangular battery with the FLO logo printed on the lower right-hand side.
Recalled Flo Lithium-Ion Battery Back-Up
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response