SMART Technologies is recalling about 750 Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays, specifically model numbers FSE-400 and FSE-410. The wheelbase welds on these white, four-wheeled stands can bend or break while being moved, causing the heavy stand and display to fall over. One incident has been reported where the welds broke, though no injuries have occurred. The stands were sold by authorized distributors and resellers to businesses from May 2023 through December 2023 for approximately $1,735.
The welds on the stand's wheelbase can fail during motion, leading to the entire unit tipping over. This creates a serious risk of the equipment falling on users, which could lead to entrapment or impact injuries.
Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.
Model number, serial number and SMART logo are located on a label on the back of the mobile stand.
Recalled Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays
Location of serial number, model number and SMART logo on the back of the recalled mobile stand
If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.
This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.
AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.
Sources: CPSC Notice · Raw API Response