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Recall data is sourced from official U.S. government agencies (CPSC, FDA, NHTSA, USDA) and processed using AI to improve readability. This site is not affiliated with or endorsed by any government agency. Always refer to the original agency notice for authoritative information.

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Medium RiskNHTSA
Vehicles/Commercial Vehicles

Daimler Trucks North America, LLC: 2022-2024 Western Star 49X Vehicles Recalled for Potential Steering Loss

Agency Publication Date: February 8, 2024
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Summary

Daimler Trucks North America is recalling 49 Western Star 49X vehicles from the 2022-2024 model years because the suspension hanger may have been manufactured with missing welds. This manufacturing defect can cause the hanger to fail, making it very difficult for the driver to steer or maintain the direction of the front wheels. Owners will receive a free replacement of the suspension hanger to resolve the issue.

Risk

A failed suspension hanger can lead to a sudden loss of directional control of the front two wheels. This difficulty in steering significantly increases the risk of a crash.

What You Should Do

  1. Identify if you own a 2022, 2023, or 2024 Western Star 49X vehicle.
  2. Contact Daimler Trucks North America (DTNA) customer service at 800-745-8000 to confirm if your vehicle is affected. Refer to DTNA recall number FL994.
  3. If your vehicle is part of the recall, schedule an appointment with an authorized dealer to have the suspension hanger replaced free of charge.
  4. For additional information, you may contact the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

Your Remedy Options

๐Ÿ”„Free Replacement

DTNA will replace the suspension hanger free of charge.

How to: Contact DTNA customer service at 800-745-8000 or an authorized dealer to arrange for a free replacement of the suspension hanger.

Affected Products

Product: 2022-2024 Western Star 49X

Additional Information

Agency: National Highway Traffic Safety Administration (NHTSA)
Recall ID: 24V084000
Status: Active
Manufacturer: Daimler Trucks North America, LLC
Sold By: Authorized Western Star dealers
Units Affected: 49 vehicles(49% estimated defective)
Park Vehicle: No
Park Outside: No
OTA Update: No
Product Type: Vehicle (V)
Recall Classification: Safety Defect
Owner Notification Date: July 22, 2024
Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Distributed To: Nationwide
Manufacturer Recall #: FL994
Agency Last Updated: July 25, 2024

Were You Affected by This Recall?

If you or a family member were harmed by this recalled product, you may have legal rights. Consider consulting a consumer protection attorney to understand your options for compensation.

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This is general information, not legal advice. Go Backs is not a law firm and does not provide legal services.

AI-Enhanced Content: The summary, action steps, and risk assessment on this page were generated by AI from official government recall data to improve readability. This is not legal or medical advice. Always refer to the official agency sources below for authoritative information.

Sources: NHTSA Notice ยท Raw API Response